Mercedes D. Heath
Harrison Township, MI 48045
********.*****@*****.***
Objective
To work with an organization that allows career growth for an individual that is self-motivated with a wide range of experience.
Key Qualifications:
Outstanding communication and team-building skills
Excellent organizational, filing, and typing skills
Experience in handling confidential paperwork and files
Experience in working with a cash register
Experience in use of the Internet, Microsoft Office, Microsoft Word, Excel, Publisher, Power Point, and a variety of educational software
Education:
Oakland Community College
Associate Liberal Arts April 2014
East Detroit High School, Eastpointe, MI
Diploma-June 2010
Related courses: Marketing 1 and 2
DECA
Externship
Employment History:
Michigan Department of Corrections Correctional Officer
March 2013-Present
Currently at Detroit Detention Center I book detainees, Do perimeter check, Rounds, Feed the Detainees, DNA test, I also do shack downs on all detainees.
At Parnell Correctional facility I Managed and participate in custody, security and treatment of inmates. Implement policies and procedures in accordance to facility protocol. Assist in controlling disturbances and complete other duties as assigned.
Chene Park, Detroit, MI
May 2011-September 2012
Waitress
Sold food and Beverages to customers for concerts.
Bakers Shoe Store, Harper Woods, MI
August 2010-June 2011
Sales Associate and Cashier
Sold footwear and accessories to the daily customers.
Achieved status as one of the top 15 sales performer in the district.
Performed cashier activities and enforced store policies.
Detroit Image, Detroit, MI
June 2010-August 2010
Sale Associate and Cashier
Assisted customers in buying apparel and shoes. Restocked work areas as needed to ensure proper work flow. Housekeeping in and around work areas. Followed written and verbal instructions. Complied with company rules, policies, and practices.
Kids Footlocker, Harper Woods, MI
August 2009-May 2010
Cashier/Sales lead
Perform duties that included, bookkeeping accounting, financial and transactions, opened/closed store, trained new employees and conducted store maintenance.
Kentucky Fried Chicken, Eastpointe, MI
September 2008-September 2009
Cashier/waitress
Greeted customers and serviced food orders. Performed cashier duties and store maintenance.
Reference upon request