Customer Service Sales

Connie Colin

**** ******** ***. #*

Valley Village, CA 91607

Cellphone: 626-***-****

************@*****.***

Dear Hiring Manager:

The attached resume details my extensive experience and training. If you choose to interview and hire me, you will not be disappointed.

My relevant qualifications include, but are not limited to, my M.B.A.s in Global Business and Marketing. Most recently I work as the Sales, Marketing & Office Manager for Don Pedro's Meat. In this role, I was responsible for the day to day operations of the business. Here I refined my Sales and Marketing skills as well as improving on my customer service skills. With these skills and qualifications, I believe I would be a great addition to your organization.

I'd be happy to provide greater detail about my skills and experience during an interview. Please call me at your earliest convenience.

Thank you, in advance, for your consideration.

Best regards,

Connie Colin, M.B.A.

CONNIE COLIN

5539 Whitsett Ave. #4 Valley Village, CA 91607 626-***-**** ************@*****.***

CAREER OBJECTIVE

Obtain a position that will showcase my knowledge and qualifications in business, both domestic and international, with an emphasize on Marketing.

QUALIFICATIONS

M.B.A. degree in Global Business from California State University, San Bernardino

M.B.A. degree in Marketing from California State University, San Bernardino

B.S. degree in International Business with a minor in Marketing from California State University, San Bernardino

Fluent in two languages: English, Spanish, and can read French.

Graduated from Los Angeles City College with 3.8 G.P.A.

ACCOMPLISHMENTS

Promoted to Store Manager from Customer Service Representative within 6 months of being hired.

Responsible for the increase of sales by 15% margin within the first 6 months as Store Manager.

Supervisory experience of 40+ employees. Completion of two M.B.A.s in 13 months.

EDUCATION

California State University San Bernardino, College of Business and Public Administration Graduate Studies, Global Business and Marketing concentrations. Graduation: Fall 2013

California State University San Bernardino, College of Business and Public Administration, International Business concentration with a minor in Marketing. Graduation: Spring 2012

Los Angeles City College, Associate of Arts in Liberal Arts. Graduated in 2010.

Coursework completed in International Business, International Finance, Marketing, and Human Relations

EMPLOYMENT

9/2012 to Present Don Pedro’s Meat, Covina, CA

Sales and Marketing Manager/Office Manger

Handling of all day to day operations of the business, accounts payable, accounts receivable, sales, payroll, and all human resource duties. In charge of making decisions for the business in all aspects of Marketing and Sales, make sales calls, marketing planning and promotions, and all customer service complaints

6/2008 to 10/2009 Siemens Healthcare Diagnostics, Los Angeles, CA

Administrative Assistant

Handling of all administrative issues of the Scientific Publications Department. Maintain working files in order, calendar meetings, training, and editing of publications, production and delivery of scientific posters for different meetings worldwide.

2/2005 to 12/2006 Law Office of Juan J. Dominguez, Los Angeles, CA

Office Administrator Assistant/Secretary

Handled all Human Resource issues, payroll, accounting, maintained court calendar, translations, answered heavy call volume, opened new cases, maintained front desk, doctor referrals for clients, maintained personal injury, workers compensation and criminal case files.

EMPLOYMENT CONTINUED

6/2000 to 2/2005 Burke Engineering Company, Long Beach, CA

Store Manager

Counter sales of heating, air conditioning, refrigeration, and plumbing parts and equipment, sales calls, marketing planning and promotions, all customer service complaints, maintained time cards, and bank deposits.

12/1998 to 1/2000 Dapeer, Rosenblit, &Litvak, LLC, Huntington Park, CA

File Clerk/Secretary

Maintained court calendar, translations, organization of all cases, deposition preparation, and preparation of pleadings

4/1995 to 5/1997 Dapeer, Rosenblit, &Litvak, LLC, Huntington Park, CA

File Clerk

Maintained court cases and filings of cases with local courts.

SOFTWARE

Word Processing, spreadsheets, payroll systems, digital presentations

VOLUNTEER SERVICES

2006- present: Reading to ill patients at Children’s Hospital Los Angles

2009-present: Helping in preparations for events for Charities of the Heart. A nonprofit organization benefiting at risk and abused children

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