Customer Service Sales
Resume:
Jennifer CossetteWood
Sudbury, MA 01776
Email: *************@*****.***
Professional Strengths:
Results driven, selfmotivating, high energy, creative, multitasking professional
Exceptionally well organized with a track record of initiative to set and achieve personal and corporate goals
Capable of high performance under demanding time frames
Experience:
The Longfellow Club
October 2010Present
Bookkeeper/Administrative Assistant
Provide financial & strategic support to the business
Producing monthly financial reports, budgets, P&L, cash flow projections
Recording and maintenance of A/P & A/R
Weekly payroll processing for business and related nonprofit entity
Utilization of Quickbooks, Excel, Power Point, and Microsoft Office Products
The Longfellow Club
October 2007October 2010
CoDirector of Membership
Responsible for maintaining member relationships to ensure recurring revenue through retention
Created marketing programs that led to a 25% increase in new sales/memberships
Identified and created valuable corporate relationships.
Developed presentations for onsite and offsite meetings
Wrote Sales Procedure Manual implemented by 10 person sales force
Managed contracts and renewal contracts on an annual basis.
John Rossi Landscaping, LLC
March 2003November 2011
Developed marketing programs to attract new clients, creating a 25% increase in annual revenue.
Responsible for invoicing of customers and vendors
Managed capital purchases and all vendor relations
Negotiated customer and vendor annual contracts achieving 99% retention
Executed and reconciled monthly Accounts Payable, Accounts Receivable
Mount Auburn Hospital
Department of Cardiology
October 2001October 2003
Insurance verification and referral authorization
Patient registration, scheduling, billing and correspondence
Implementation of computerized filing program
Clinician Insurance Certification
Harvard Vanguard Medical Associates
Internal Medicine Department
October 1998October 2001
Assistant to the Chief of Internal Medicine
Insurance verification and referral authorization
Patient scheduling, registration and correspondence
Clinician Insurance Certification and Credentialling
General Patient Customer Service
Educational Summary:
*Bachelors degree in business management and marketing
Bentley College, Waltham, MA
August 1990
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