Software Maintenance
Resume:
JOHN PAUL D. SETIAS
Nobleza St. Miagao, Iloilo
**************@*****.***
Summary:
Graduate of BS Maritime Information Technology.
* *****’ work experience in Desktop computers, laptop computers, and printer setup and maintenance.
Installing hardware and software systems.
Setup and configuration of soft phones and IP Phones.
IP Printer configurations.
Ability to maintain the configuration of the existing equipment.
Time conscious and goal oriented.
Team player, responsible and trust worthy.
Knowledge of MS Office Suite and printer setup and maintenance.
Knowledge of computer hardware technology.
OS installations (Windows XP, Windows 7, Windows 8).
Skilled in installing, maintaining, and supporting IT equipment
Repairing hardware components of personal computers, laptops, and printers.
Installing anti-virus software to strengthen IT security. Objective:
Seeking a position in life to utilize my skills and abilities and achieve professional growth while being resourceful, innovative and flexible. To add valuable assets to your esteemed organization as an active member.
Education:
HIGH SCHOOL EDUCATION:
Miagao National High School
Graduated March 2006
COLLEGE EDUCATION:
John B. Lacson Foundation Maritime University – Molo Gen. Luna Street Molo, Iloilo City
(BSMIT) - Bachelor of Science in Maritime Information Technology. Graduated March 2011
Employment:
Echo Customer Contact System Inc.
Technical Support
John B. Lacson Foundation Maritime University Compound M.H Del Pilar Street Molo, Iloilo City.
August 2011 – June 2012
Answer user inquiries regarding computer software or hardware operation to resolve problems.
Install and perform repairs hardware, software, or peripheral equipment, following design or installation specifications.
Monitor the daily performance of computer systems.
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
Setup and Configured IP phones and soft phones.
Pull out recorded calls using WinSCP.
Assemble and repair computers.
OS installations (Windows XP, Windows 7, Windows 8). DP IT Solutions Provider
Technical Support
190 Osemeña St. Villa Arevalo, Iloilo City
July 2012 - July 2013
Desktop computers, laptop computers, and printer setup and maintenance.
IT equipment’s inventory.
Desktop computers, laptop computers, and printer setup and maintenance.
OS installations (Windows XP, Windows 7, Windows 8).
Software Installations.
Monitor internet connection.
Installing hardware and software systems.
Freelance
Computer Technician
Miagao, Iloilo
August 2013 - December 2013
Installing hardware and software systems.
Maintaining or repairing equipment.
Troubleshooting a variety of computer issues.
Upgrading existing hardware and software.
Visiting home users to set up their PCs or fix faulty equipment.
Testing systems to make sure that they are working properly.
OS installations (Windows XP, Windows 7, Windows 8). Unison Computer System Inc.
IT Service Engineer
120 E. Rodriguez Jr. Ave. Cor. Ortigas Ave. Brgy. Ugong, Pasig City 1604, Philippines December 2013 - December 2014
Installations and updates GSIS recommended software and systems.
Monitor and Maintain LAN, WAN, IP Phone, and Kiosk internet connections.
Maintain good condition and cleanliness of Lenovo, HP, Dell, Desktop, Laptop computers and Kiosk Machines.
Setup and configured Samsung ML371, HP LaserJet P2055, Kyosera FS Series, Epson Dot-Matrix FX2175, and Epson ML Network Printers
Setup MicrotekAntrixScan DI 2015c Scanners.
IT equipment’s Inventory.
Update GSIS wired, wireless, and desktop Kiosk version.
Answer user inquiries regarding computer software or hardware operation to resolve problems.
Maintain good condition, cleanliness and network connection of Avaya IP Phones.
Setup and configure GSIS enrollment system.
Setup projector and Assist GSIS employees when they have seminars, phone conference, and video conference.
OS installations (Windows XP, Windows 7, Windows 8). Freelance
Computer Technician
Miagao, Iloilo
January 2015 – Present
Installing hardware and software systems.
Maintaining or repairing equipment.
Troubleshooting a variety of computer issues.
Upgrading existing hardware and software.
Visiting home users to set up their PCs or fix faulty equipment.
Testing systems to make sure that they are working properly.
OS installations (Windows XP, Windows 7, Windows 8). Skills:
Assemble and repair computers.
Troubleshooting a variety of computer issues.
O.S installations. (Windows XP, Windows 7, and windows 8):
skilled in installing, repairing and troubleshooting computer hardware and peripherals:
Skilled in Microsoft Office Applications (Word, Excel, PowerPoint, Publisher, and outlook):
Good analytical and problem solving skills:
Able to give accurate service to end users:
Troubleshoot and resolved desktop support issues.
Installing, Configuring and Troubleshooting of Networking Equipment Routers and Switches. Trainings and Seminars:
ECHO Customer Contact System Inc. On Job Training (OJT) May 2011 – August 2011 JBLF Compound, M.H. Del Pilar Street, Molo, Iloilo City
Software installations, computer setup, maintenance
Computer setup and system configurations
Monitoring time to time bandwidth, and update the status of the connection Global IT Works Solutions
September 7 to 9, 2011 (Asterisk-IPPBX and VICIdial System) M.H. Del Pilar Street, Molo, Iloilo City (JBLFMU Data Center)
Installation, setup, configuration, and administration of Asterisk – IPPBX and VICIdial system.
Certificates:
Global IT Works Solutions
Installation, Setup, configuration, and administration of Asterisk – IPPBX and VICIdial System.
Employed at Echo Customer Contact System Inc.
JBLFMU Compound M.H Del Pilar Street, Molo, Iloilo City August 2011 – June 2012
Employed at DP IT Solutions Provider
190 Osemeña Street, Arevalo, Iloilo City
July 2012 – July 2013
Employed at UNISON Computer System Inc.
120 E. Rodriguez Jr. Ave. Cor. Ortigas Ave. Brgy. Ugong, Pasig City 1604, Philippines Tel. No. +632-***-**** Fax. No. +632-***-****
December 2013 – December 2014
Character Reference:
Engr. Donald G. Pelaez, PECE, MMIT
DP IT Solutions Provider – Executive Managing Director John B. Lacson Foundation Maritime University - Faculty and Staff EICEP – WVC Chapter Member
Dennis S. Militar
Staff Officer III- NWD Iloilo Cluster
GSIS Iloilo Branch Office
I hereby certify that the above written particulars are true to the best of my knowledge, and skills.
Contact this candidate