DITA, Arbortext Editor, Microsoft Office Suite

Aarti Shirish Limaye

Mobile: +91-989*******

E-Mail: ************@*****.***

Aspiring to work as an Information Developer where my industry experience and communication skills can be utilized, preferably in the IT sector.

Summary

A dynamic professional with 7 years of experience in creating, reviewing, and editing technical and end-user documentation such as Release Notes, Installation Guides, User Guides, and Deployment Guides. Exposure to working in sprint cycles in the Agile methodology in the Telecom and Media and Cloud Computing domain.

Education Summary

Qualification Category

Institute

Qualification

Specialization

Masters in Communication Studies, April 2008

Department of Communication Studies, University of Pune

M.Cm.S

Media Research

Bachelor of Home Science, April 2005

SNDT Women’s University, Pune

B.HSc

Interior Space Design and Management

Employment History

Persistent Systems Limited

June 2012 - Present (3 years 1 month)

Module Lead-Information Developer

Tools Used:DITA, Arbortext Editor, Oxygen XML Author, Adobe FrameMaker, JIRA, Perforce, Rational Team Concert (RTC), Snagit,HyperSnap, Microsoft Word, Microsoft Excel,Microsoft Visio

Project Handled

Customer: MNC in the Cloud Computing Domain

Responsibilities:

Create and updatetechnical documentation such as Network Service Orchestration documentation, REST API Guides, User Guides, and Deployment Guides.

Track themes, stories, and tasks in RTCto identify work items targeted for each release.

Interview SMEs and attend knowledge sharing sessions and demos to gain a better understanding of new features and requirements.Attend weekly scrum calls to interact with the project team.

Use RTC to check-in documentation and maintain a repository of all the source files.

Project Handled

Customer: Global Provider in the Telecommunication Domain

Responsibilities:

Create and updatetechnical documentation such as Release Notes, Installation Guides, Configuration Keys Guides, Administration Guides, and User Guides.

Track, analyze, and identify content in JIRA and document it as per customer-specific requirements.

Interview SMEs and attend knowledge sharing sessions to gain a better understanding of new features and requirements.

Use a version management system such as Perforce to check-in documentation and maintain a repository of all source files.

Bank of New York (BNY) Mellon

September 2011 - June 2012 (9 months)

Technical Writer

Tools Used: Microsoft Word, Microsoft Excel, Microsoft Visio, Snagit, Knowledge Source

Responsibilities:

Create Standard Operating Procedures (SOPs) that detail the work processes that are conducted within an organization.

Coordinate with the project team based onsite through regular conference calls to discuss the documentation requirements of the project.

Recreate documents on Knowledge Source – an online repository and ensure that uploading guidelines were followed.

Tata Consultancy Services

July 2008 - August 2011 (3 years)

Executive - Technical Communication

Tools Used: Microsoft Word, Microsoft Excel, Microsoft Visio, Microsoft PowerPoint, Visual SourceSafe, TechCom Review Toolbar (TRT)

Projects Handled

Customer: U.K. Based Pension Scheme Trust

Responsibilities:

Create Web content by referring to functional specification documents, process architecture documents, and interface design documents.

Interview SMEs and attend knowledge sharing sessions to gain a better understanding of the processes and documentation specifications of the trust.

Research content specific to the financial domain and pension schemes to gain a better understanding of project specific terminologies.

Customer: Global Marketing Research Firm

Responsibilities:

Createend-user documentation such as user manuals to document the functioning of the Microsoft Enterprise Project Management (EPM) tool.

Obtain hands-on experience on the tool to gain a better understanding of the modules in the tool.

Conduct training sessions for the technical team on template usage, effective e-mail writing, and technical writing.

Trainings Conducted

Effective E-mail Writing

Effective Technical Writing

Using Microsoft Word and Microsoft PowerPoint

Effective Presentation Skills

Languages Known

Fluent in English, Marathi, and Hindi.

Personal Details

Date of Birth

10th August 1984

Nationality

Indian

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