Customer Service
Resume:
Ruben Carreno
Whittier Ca. *****-2601
Gmail: ***********@*****.***
Objective: Work for an organization that permits growth and the opportunity to be a team player, with contribution to the overall success of the organization.
Experience:
Platinum Staffing 15454 Gale Ave. Hacienda Heights, Ca. 91745
9/15/14 to current Warehouse worker
Responsible for loading and unloading merchandise, forklift operator, packing and wrapping merchandise, logging.
Spherion Agency 6511 Pacific Coast Hwy, Long Beach, Ca 90801
12-2011 to 2 -2012 Customer Service Tech.
Responsible for installation and support for VITA site tax volunteers with tax questions related to forms and input fields. Resetting passwords, tax forms updates, module updates, including support for rejected returns from electronic filing center.
Liberty Tax Service 1923 W. La Habra Ca. 90631
1-2010 to 4-15-2010 CTEC Tax Preparer
Prepare taxes for the general public, duties customer service, verify customer information, data entry, fax, scan, review prior submitting to IRS, assign to other clerical duties as needed. Bilingual - Spanish.
Citi Financial Inc. / Formerly Washington Mutual Finance Cypress Ca. 90630
5- 2003 to 10-2007 Senior Customer Service Rep.
Responsible for processing loans, customer service, filing, 10 key, fax, scan, audit monthly files, credit reports, post payments, bank deposits, collections, field calls, call center, clerical support in other dept. as needed. Bilingual- Spanish.
American General La Verna Ca.
3-2002 to 4-2003 Life Agent/ Registered Rep. /Management Dev. Program
Process insurance products, customer service, data entry, filing, fax, scan, update office database of all field work done for the day.
W.R. Grace & Co. 7237 Gage Ave. Commerce Ca. 90040
4-1988 to 2-2002 Delivery Specialist
Responsible for delivery of liquid bulk products, customer service, trained new personnel, prepare DOT documentation, log book, vehicle inspection report, trip report, participate in the organization safety program. Assigned to other duties as needed warehouse, forklift, etc.
Education: University of Phoenix La Mirada Ca. 90637
Bachelor of Science Business Management
Human Resources Management Certificate
Skills: Windows 95-2000 & XP, MS Office Suite, 10 key, filing, fax, scan.
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