Management Project Manager

Anthony Argenziano

***** *. **** *** *******, Arizona 85045

H: 480-***-**** M: 480-***-**** **@******.***

Senior Technology Executive

Highly accomplished executive with a distinguished 20+ year career creating vision, identifying opportunities, building organizations, and delivering strong revenues and profits within intensely competitive markets.

Innovative change agent with strong transformation and turnaround leadership. Skilled in establishing, revitalizing, and optimizing organizational structures, products, technologies, teams, and processes to improve market position, reduce costs, and strengthen bottom-line financial performance.

Strategic analyst, planner and problem solver with keen negotiation and communication skills. Successful in building synergy between management, teams, partners and clients to support strategic business objectives.

Natural team leader with strong motivational skills and ability to build, produce and succeed. Extensive knowledge of the practices, products, and environments of the software industry.

Core Competencies

Building Technology /Product Organizations to Enable Business Growth for Start-up and High-Growth Businesses

Leading Full Project Life Cycle Design, Development, Implementation and Support of Innovative Products

Championing Technology and Business Transformation Strategies to Support Competitive Business Growth

Driving Agile Design and Development, Process Redesign, Change Management and Continuous Improvement

Establishing and Managing High Performance and Motivated Teams Sharing Common Vision

Professional Experience

EBAY ENTERPRISE, MARKETING SOLUTIONS – Tempe, AZ 2011 to Present

HEAD OF TECHNOLOGY

Growth opportunity to help scale and grow the Product Development organization.

Hired by Founder/CEO to grow and redesign the Product Development and Technology organizations, as well as scaling Operations and Support. Member of leadership team responsible for growing and scaling the organization to support $100M in revenue. Participate in setting product and company strategy. Manage team of 25+ and $6+ million in budgets.

Successes & Achievements:

Introduced Agile Product Development process and methodologies which resulted in weekly (or more frequent) product releases as opposed to the existing quarterly release schedule.

Built the Product team and functioned as Product Owner while recruiting a dedicated Head of Product.

Created a technical support organization to handle 2nd and 3rd level support and maintenance, bringing turnaround time from days to hours.

Lead the effort to pivot from a basic Retargeting solution to a full DSP (Demand Side Platform), including acquiring technology and talent to assist with the build-out of the RTB (Real Time Bidding) platform integrated into all the core Networks and Exchanges (SSPs).

Member of leadership team responsible for redefining company and product strategy.

DOCSOLID – Phoenix, AZ 2010 to 2011

CHIEF TECHNOLOGY OFFICER

Founding member of web based document imaging startup.

Worked with Founder/CEO to gather and document requirements, then built agile development process, team, and infrastructure to architect and develop a SaaS based document imaging solution. Brought product to market within six months.

Successes & Achievements:

Architected/designed hybrid SaaS document imaging solution, including infrastructure, software, delivery model.

Built and managed the development and operations teams to bring the solution to market.

Implemented a Agile methodology, team, and infrastructure to deliver and support the SaaS solution.

DICOM GRID, INC. – Phoenix, AZ 2009 to 2011

VICE PRESIDENT OF OPERATIONS

Brought in to build world class operations and delivery model for a web based medical imaging startup.

Responsible for product ownership, professional services, support, and maintenance of the production platform; Additional responsibilities include building and expanding production environments; defining standard operating procedures; coordinating and scheduling testing and release functions; and ensuring optimal uptime of mission-critical applications. Recruited, expanded and managed operations, professional services, and support organizations.

Successes & Achievements:

Program managed the development of the SaaS platform, reducing delivery cost and timeframe by over 50%.

Represented customer and market requirement as product owner of the DICOM Grid platform.

Built and managed team through the implementation of new applications, enhancements, and defect fixes into production environment, increasing product reliability and minimizing downtime by over 75%.

Managed implementation of all customer deployments, including largest enterprise accounts representing a 300% increase in recurring revenue.

Moved onsite delivery of software/hardware to an Appliance based Software Delivery model (AbSD).

Established strategic partnership for Level I/II support operations to reduce total operating costs, increase availability to 24x7, and provide a consistent method of customer lifecycle management.

IMAGETAG, INC. – Chandler, AZ 2000 to 2008

VICE PRESIDENT OF TECHNOLOGY

Built an impressive record of achievements for this leading developer of KwikTag, a breakthrough technology for the capture and management of incoming paper and electronic documents. Challenged to orchestrate the introduction of new products, platforms, teams, and delivery best practices to meet evolving business models as company transformed to meet ever-evolving market and customer needs.

Managed Technology organization, covering software development, professional services, customer support, network infrastructure and hosted operations. Directed team in designing, implementing, managing and enhancing core technologies to enhance the delivery of services to global users. Core member of executive team charted with creating strategic business plan and growth strategy, profit and loss, developing market vision, evaluating and integrating new acquisitions, creating product offerings and delivery models, and building operating infrastructure. Managed team of 20 through 3 direct reports, and $2 million in budgets.

Successes & Achievements:

Pivotal role in facilitating the growth of organization from start-up to more than $7 million in annual revenue.

Restructured and grew Customer Support Organization into a $1 million business with 90% maintenance renewal rate.

Rebuilt Professional Services Organization, increasing annual revenue by 30% and resource utilization by 50%.

Designed and launched SaaS application and infrastructure generating over $1 million annually in revenue.

Directed the acquisition of eFinitive Technology, and subsequent integration of products, infrastructure, and standards into internal framework.

Managed the successful expansion and optimization of hosted infrastructure supporting 50 large customers, achieving established 99.9% SLAs for 3 consecutive years.

Program managed the migration of software into an Appliance based Software Delivery Model (AbSD), charted with reducing delivery timeframe from 4 days to 4 hours.

Oversaw the complete redesign of client-server flagship KwikTag product into a Web services model within 3 months, delivering over $2 million in revenue within 2 years.

Introduced Agile development methodologies into environment, increasing efficiency by 50% and minimizing defects by 60%.

GIFTED SOLUTIONS, INC. – Scottsdale, AZ 2000

DIRECTOR OF TECHNOLOGY

Brought in by President to turnaround software development operations; build hosted infrastructure; and drive the appropriate and on-time launch of eCommerce Site for this start-up organization.

Drove the development and launch of eCommerce application; design and implementation of infrastructure; and introduction of best practices across development, testing, staging, production and change management operations. Led efforts of third-party development company to ensure on-time launch of application and resolution of issues.

Successes & Achievements:

Successfully turned around 3 month behind software development efforts; deployed infrastructure; and launched new eCommerce retail site within 4 months of hire.

INTEL, INC. – Hillsboro, OR 1998 to 2000

LEAD PROJECT ENGINEER / CONSULTANT

Chosen to build and manage a Pre-Production Engineering team to support $12 billion eBusiness.

Full responsibility for staffing and training staff; building and expanding production environments; defining standard operating procedures; coordinating and scheduling testing and release functions; and ensuring optimal uptime of 20 mission-critical applications. Recruited, expanded and managed team of 7 dedicated engineers.

Successes & Achievements:

Member of engineering team credited with launching Intel’s $12 billion eCommerce Web presence site.

Built and managed team in the implementation of new applications and enhancements into production environment, increasing product delivery cycle by 175% and minimizing downtime by 25%.

NISSAN R&D – Stanfield, AZ 1997 to 1998

INFORMATION SYSTEMS MANAGER

Successes & Achievements:

Oversaw the introduction of email and Internet services, and the complete upgrade of Novell infrastructure, increasing overall capability across 2 business locations.

Participated in the initial deployment of the Nissan Electronic Record Management Program. Regional Project Manager accountable for assisting in defining standards and policies for record management for the enterprise.

** Previous experience as Network Support Engineer for Artisoft, Inc.; Computer Systems Technician for Lawyers and Judges Publishing, and Customer Relations / LAN Systems Technician for Sears Telecatalog **

Education & Credentials

Master of Business Administration (MBA) Arizona State University, W.P. Carey School of Business

Bachelor of Arts in Management Ottawa University

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