RESUME
NAME : MALATHI A/P V.S.MANIAM
ADDRESS :**-**,** */*,SAUJANA PUCHONG,BANDAR PUTRA PERMAI,
NRIC NO :840***-**-****
CONTACT NO : 010-*******
MARITAL STATUS : MARRIED
EDUCATION : SPM GRADE II (SEK KEB MENENGAH PETALING)
WORKING EXPERIENCE:
HEVEAPLAST (M) SDN BHD from 2006 till 2009
GENERAL CLERK CUM ACCTS ASSISTANT
Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers
Answer telephones, direct calls, and take messages
Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer
Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions
Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints
Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail
Compile, copy, sort, and file records of office activities, business transactions, and other activities
Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters
Complete work schedules, manage calendars, and arrange appointments
Deliver messages and run errands
AK SUCCESS SDN BHD from 2010 till present
SALES COORDINATOR
Contribute to customer satisfaction by ensuring the accuracy and timely processing of orders. Handle orders by telephone, email or mail and check that they include correct prices, discounts and product numbers, contacting customers to resolve any queries. Input orders to the company’s computer system and ensure that orders are processed in line with customers’ delivery requirements and inform customers of any delays and arrange alternative delivery dates.
Collaborate with other such as the technical department, to deal with any product or technical queries. Contact colleagues in manufacturing and logistics to agree on delivery dates after processing orders. Work closely with marketing to ensure that sales and marketing activities are integrated. Assist to arrange for the production of presentations and supporting material, such as technical papers or customer references, to help sales representatives win business
Maintain sales records as a basis for reports to the senior management team. Prepare reports on sales by individual representatives, sales by product line and sales to individual customers. Also provide information to the finance department on incoming and completed orders as a basis for forecasting cash flow
Played an important role as member of company’s sales team. Contribute to achieving sales targets by supporting sales representatives and coordinating sales-related activities within the company. Maintaining good customer relationships by acting as an extension of the field sales force.
Prepare necessary delivery documents such as delivery order and invoice in absence of production coordinator.
PERSONEL SKILLS
Excellent organizational, administrative and communication skills, together with an ability to deliver high standards of customer service.
Good computer knowledge in Ms Word, Accounting system such as Biztrack & ICS.
In a midst of getting valid driving license and posses own car
LANGUAGE SKILL
Fluent in spoken and written Bahasa Melayu and English
EXPECTED SALARY
RM2200.00