Acura Service Advisor

Education:

Marywood University - College of Business Administration 2015

B.A - Business Marketing Scranton, PA

Objective: Highly motivated natural salesman with strong passion and unyielding drive for success seeking a challenging career opportunity where I can contribute and exceed expectations.

Relevant Skills:

Excellent Analytical Skills

Exceptional Communication Skills

Excellent Sales and Negotiation Skills

Fast paced highly motivated team player

Relevant Work Experience:

Motor World Acura

Service Advisor 5/5/14-present

Build great customer report to exceed retention numbers.

Explain extensive work procedures done to vehicle to create value in the cost

Perform final breakdowns of cost of procedures repairs and necessity of work

Met and exceed monthly quotas set by Acura corporation.

Extensive knowledge of vehicle technology and mechanics on multiple models

Consistently top service advisor in the North East PA district for sales and service from start date to present.

Establish new ways each month to make service a better experience with upper management

Fundamental team member of the Acura/Honda Service department

Motor World Acura 7/2013-5/5/14

Sales Consultant

Responsible for generating new leads through cold calling and networking

Sold consistently 12-15 vehicles per month

Expert knowledge of entire product line

Outstanding customer service skills

Facilitate customer meetings with new and existing clients

Create bill of sale write ups

Work closely with department manager to ensure quotas are met and exceeded

GNC 5/2008-8/2010

Sales Associate/ Assistant Manager

Created successful product marketing through store layout and design

Served as senior sales executive for location

Responsible for inventory and night audits

Designed strategic product rotations

Successfully upsold clients on new product

Leadership/Activities

Head Lacrosse Coach/Program director Valley laxerz U15 3/2014-present

Head of Fundraising Marywood University Nick Ferrante Memorial Lacrosse Game 4/2011-present

Wounded Warrior Project: Active Member 3/2010-present

Member of the Marywood University Men’s Lacrosse Program 9/2008-9/2012

Susan G. Komen Race For the cure: Active member 9/2005-present

North Salem High School Men’s Lacrosse Captain 2/2004-2008

Technical Skills: Microsoft Office: Word, PowerPoint, Excel, Access, Outlook

Google Chrome, Internet Explorer and Internet research

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