Customer Service Microsoft Office
Resume:
Paul Osborne
Brooklyn, NY ****7
(H) 347-***-**** (C) 646-***-****
*.*******.*******@*****.***
Summary
Hardworking, diligent and self-motivated individual
Enjoys taking challenges and willingness to learn new skills
Great sense of creativity and ability to work well as a team
Good knowledge of Microsoft Office
Education and Training
Kingsborough Community College Brooklyn, NY
Pursuing Associates’ Degree in Liberal Arts
CAMBA Brooklyn, NY
Certificate in Customer Service and Critical Thinking
Eight and Sixteen Hour Security Guard Certificate
Virtual Enterprise International Brooklyn, NY
Participant of a simulated business firm at school
SPARKS (Non-profit Organization) Queens, NY
Completed training in Pre-mediation and Conflict Resolution
Thomas Jefferson High School Brooklyn, NY
High School Diploma
Experience
09/13- Present Metro One Loss Prevention Services Group
Uniformed Officer
Preventing thieves from stealing any Merchandise
Greeting the customers
Patrolling parts of the store
Checking the receipts of customers
07/12-08/13 Lady’s Dr Jay
Stock Room/ Sneaker floor Bronx, NY
Locating items for the customers
Helping customers finding the right shoes, sneakers and boots
Maintaining the displays and cleaning the area
03/12-6/12 Home depot
Associate Brooklyn, NY
Helping customers with items for their home projects
Providing customers with knowledge on the item in my department (i.e.) grills, pesticides, gardening tools, lawnmowers and soil
Stocking items
Cleaning the outside garden
Disposing of broken merchandise in the compactor
Watering plants
06/09-08/09 Flatbush Action Community Day care center Brooklyn, NY
Camp Counselor
Supervised children ages 9 to 10 and arranged meals
Provided crisis intervention to students when needed
Taught reading, writing and mathematics
Assisted teachers in evaluation of students' interests and personality characteristics
Escorted children to recreational activities and ensured their safety
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