Customer Service Sales Representative

Objective

To obtain a position in a comfortable work environment, enabling me to further strengthen my communication and organizational skills effectively. Also, allowing me to positively apply my customer service skills.

Education

Hostos Community College 09 / 11 - Present

Bronx, NY

Cuny Prep 06 / 10 – 07/11Bronx, NY

Leadership Intensive Training 06/10- 07/11

Bronx, NY

Employment History

Jarrod Foods Inc. (McDonalds) Cashier 06/06- 04/10

Bronx, NY

•Take customer food orders and input them into the register

•Ensured the register’s cleanliness.

•Received payments for merchandise; returned change; credit and debit charges.

•Assisted in the opening and closing duties of the Front End department; placing returned or moved product back to their places

•Stocked registers

•Cleaned the Front End and Kitchen area

•Resolve customer complaints in a courteous and professional manne

Apple Corporation (Applebees) Server/ Host 09/11 - 11/14

Bronx, NY

•Guide guests to preferred seating

•Took orders and replenished table when needed

•Assisted Expo

•Organized pantry and silverware

•Assisted managers in the following duties; greeting guests, translation, shipping

Darden Corporation (Olivegarden) Server/ Host 09/14 - 04/15

Bronx, NY

•Same as above

Metro PCS Sales Representative 05/15- Present

Bronx, NY

•Establish new accounts

•Resolve customer issues with existing accounts

Community Activities

Bronx River Alliance 08/2011

• Volunteered to clean up the Bronx River

• Helped keep an eco-friendly home for the Bronx Zoo animals

Community Halloween Carnival in Cuny Prep 10/2010

• Responsible for decoration

• Guided guests through the Haunted Mansion & Rooms

• Handed out candy to guests

Cuny Prep Ambassador 01/2011

Skills

•Fluent in the Spanish Language

•Microsoft Word, PowerPoint, Excel

•Strong communication skills

•Exceptional customer service

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