Customer Service Microsoft Office

Heather Schreindl

**** ******** ***

Citrus Heights, CA 95621

916-***-**** (home) 916-***-**** (cell)

****************@*****.***

Objective

To obtain full time employment with a growing company and to build good relations with clients and co-workers.

Accomplishments

Multitasking

Demonstrated proficiencies in telephone, e-mail, fax and front desk reception with high volume environment.

Supervised groups of up to 8 children from 3 months to 12 years of age.

Customer Service

Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Administration

Performed administration tasks such as filing, data entry, 35-40 WPM typing, invoice processing, order processing, 10-key, Microsoft Office proficiency, Excel spreadsheets, Inventory control familiarity, shipping and receiving.

Payroll

Payroll preparation and entered data into cumulative payroll document. Accounts Receivable

Experience

04/2015 to present, Target, 5837 Sunrise Blvd. Citrus Heights, CA 95610

Cashier

- Customer service

- Stocked and maintained front lanes

1/2015 to present, CalSae, 775 Sunrise Ave., Ste. 270 Roseville, CA 95661

Data Base Specialist

-Research former clients and update information in the data base.

-Answer phones, filing, general office duties.

08/2004 to 3/2014, Apple-A-Daycare, 6936 Sunburst Way Citrus Heights, CA 95621

Owner

-Run in home daycare

-Upheld all CPR and California regulated certifications.

-Routinely dropped off and picked children up from school and activities.

-Completed daily paperwork for agencies such as Child Action and Resource and Referral Centers.

-Generated weekly invoices for parents

Summary: I have worked in an office environment for more than 15 years before opening my own business. I am proficient in Microsoft Office including Word and Excel. I am a team player, self motivated with a professional demeanor.

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