Customer Service Sales

JOSEPH BENAVIDES

**** ******** **, *******, ** **603 H: 325-***-**** C: 325-***-**** *****************@*****.*** Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert. Operated many vehicles and helped to succeed in many missions while in the army. They taught me an acronym, LDRSHIP, which stands for loyalty, duty, respect, selfless service, honor, integrity, and personal courage. I take all these with me wherever I go. I will serve the suddenlink team as I always have giving it my all, and maintaining a professional persona. Persuasive negotiator

Strong interpersonal skills

Positive outlook

Motivated team player

Superior organizational skills

Excellent work ethic

Energetic and driven

Resolution-oriented

Army veteran

Punctual

Accepts direction and coaching graciously

Customer Service Cashier/ Footwear Associate, 01/2014 to 07/2015 Academy Sports and Outdoors – 3950 John Knox Dr

Increased sales volume by becoming Abilene's first associate to make his way onto the top 100 for online sales within the store and across the U.S. finished around 8th I believe in the U.S. for sales. Contacted new and existing customers to discuss how their needs could be met through specific products and services.

Entered contact details for orders obtained and submitted orders for processing. Selected the correct products based on customer needs, product specifications and applicable regulations. Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.

Built relationships with customers and the community to promote long term business growth. I was the only customer service cashier to receive multiple shoutouts on my kindliness and demeanor to meet peoples needs.

Answered questions regarding the store and its merchandise. Helped customers with questions, problems and complaints in person and via telephone. Verified that all customers received receipts for purchases. Stocked shelves and supplies and organized displays. Developed positive customer relationships through friendly greetings and excellent service. Trained and served as a peer coach for new sales associates. Infantryman, 06/2011 to 10/2013

U.S. Armed Forces – Dallas, TX MEPS 75062

Developed and led training programs in preparation for combat. Employed, fired and recovered anti-personnel and anti-tank mines. Operated and maintained communications equipment.

Performed as a fire team member during situational training exercises and all infantry dismounted battle drills.

Expert in tactical and technical guidance.

Surveyed and analyzed terrain to determine optimum equipment placement and use. Led fire team during infantry dismounted battle drills and situational training exercises. Aided superiors in the planning, resourcing and execution of numerous mounted and dismounted PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

operations.

Maintained security of the local areas and performed route clearance for visiting high-ranking officials. Constructed and camouflaged infantry positions and equipment to prevent detection. Operated and maintained field communications equipment. Placed explosives and performed mine-sweeping activities on land. Led basic reconnaissance operations and reported enemy movements to commanding officers. National Defense Service Medal/ Global War on Terrorism Service Medal/ Army Service Ribbon High School Diploma: 2009

Abilene High School - 2800 N 6th St Abilene, TX 79603 As far as my GPA in highschool I want to say it was ok. I graduated I believe with around an 86-90 overall average of all my classes. I was in theatre and many technical classes to help my communication skills as well as my professional skills. When i say professional thats like organization, presentation, closing, and all the other good stuff that happens that doesn't just involve me talking. More of the info spill here would be from a professional angle, since I would be selling a product. EDUCATION

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