Customer Service Sales Representative

Eric Hachey

Objective

Education

Work

Experience

Conestoga College, Kitchener On

**** – 2015 - Public Relations - Graduate

Area of study

• Strategic Communications Planning

• Event Planning

• Presentation Skills

• Principles of Business

• Research

• Principles of Persuasion

• Specialized Writing for Public Relations

2012/ 2013 - Conestoga College Media Foundations

• 2013 Graduate

2011 - St. Mary’s High School, Owen Sound On

• High School Graduate

To obtain valuable work experience, while also applying my education and learning new skills

RR 1, 359002 Grey Rd 15

Owen Sound ON N4K 5N3

Phone: 226-***-****

Email: *************@*****.***

June 2015 – Present: 92.3 The Dock – Summer Promotions

• Represent the radio station 92.3 The Dock while visiting local events

• Interact with members of the public in a friendly and informative way

• Make on-air broadcasts while out at locations

• Manage and post content on all social media platforms

• Display the company brand in a fun and interactive way

• Be extremely organized when dealing with station equipment July 2015 – Present: Virgin Mobile – Sales Representative

• Provide the best customer service to every customer

• Reach monthly sales targets

• Handle customer complaints and concerns

• Accurately represent the company brand

• Complete forms and legal documents on a daily basis 2012 – 2014: YMCA - Behaviour Specialist

• Worked one on one with children to solve problems

• Filled out reports on a daily basis

• Worked with staff to solve issues

• Spoke to parents about occurring situations

• Evaluated ways to prevent future problems

2013: YMCA Camps - Assistant Director

• Supervised a large number of staff

• Trained new and returning employees

• Assisted with hiring new staff

• Developed schedules and organized programs

• Handled difficult situations daily

Volunteering/

Other

Experience

Training/

Certificates

Interests

• Valid G Drivers Licence

• 2014 - First Aid Training / CPR

• WHMIS / Safety Training

• Playing sports

• Spending time with friends and family

• Reading

• Running and swimming

2013/ 2015 – Coach of St. Mary’s Boys Varsity Soccer Team – Took a leadership role as coach of a competitive soccer team by working one on one with players to improve skills, organizing practices and developing game strategies.

2015 – Rogers TV Co-op Placement – Worked with Rogers TV for six weeks as part of my Public Relations program. Completed tasks including writing web content, organizing events and communicating with the public.

2014 Event Planning – Worked with a small group of classmates to plan and organize our own charity event at TheMuseum in Kitchener.

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