Customer Service Sales

Faryal Durrani

**** ****** **** **. ***** Land, TX 77478 * 832-***-**** * **************@*****.***

U.S. Citizen

OBJECTIVE

Seeking an administrative or analyst position in a financial services environment.

EDUCATION

Bachelor of Business Administration in Finance, Minor: Marketing

University of Houston Bauer College of Business, Houston, Texas December 2014

RELEVANT COURSEWORK

Personal Financial Planning Principles of Real Estate Managerial Analysis

Professional Selling Marketing Strategy & Planning

RELEVANT PROJECT

Students in Free Enterprise (SIFE) Ryan Middle School Project- Worked with a team of students to budget and forecast profit/loss scenarios to maximize profits for a middle school at risk of being closed.

EXPERIENCE

Sales Associate/Beauty Advisor, Macy’s, Sugar Land, Texas November 2013 to August 2014

Worked 40-50 hours while attending school full-time

Provided excellent customer service while interacting with customers

Demonstrated exceptional knowledge and skills of products

Sales Associate, EZ Wireless, Missouri City, Texas October 2012 to August 2013

Boosted sales through mobile phone sales and services

Resolved issues customers had with their mobile devices

Responsible of making sure bills were paid on time

SKILLS

Microsoft Office: Excel, PowerPoint, Word

Fluent in Hindi, Urdu, Persian, Farsi, Punjabi and Pashto

Skilled in carrying out tasks and motivating team to achieve best goals

Friendly and open- minded; open to constructive criticism

Good analytical and problem-solving skills

HONORS

Dean’s List 2010-2012

George Foundation Scholarship 2011, 2012, 2013

Phi Theta Kappa Honor Society 2011-2014

ACTIVITIES

UH United Nations Student Organization- Officer August 2012 to August 2014

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