Customer Service Assistant
Resume:
********@*****.***
Columbia, SC 29205
Ashley A. Birch
OBJECTIVE/
SUMMARY: Seeking a position utilizing experience, and exceptional organizational and service skills with the opportunity for growth. Ability to learn new tasks quickly. Always willing to go above and beyond to get the job done. Able to work individually and as a team player.
EDUCATION: Palmetto School of Career Development, Columbia, SC
Dental Chairside Assistant Certificate, October, 2014
Radiology, OSHA, and CPR Certified, October, 2014
EXPERIENCE:
2015 – Present Harpers Restaurant, Columbia, SC
Server / Bartender
August, 2015 – Bartender training.
Provide knowledgeable and friendly customer service with the utmost efficiency.
Introduce new customers to the establishment, and welcome back regular customers.
Ensure each customer has a clean environment and enjoyable meal.
2013 – 2015 Fujiya Japanese Restaurant, Columbia, SC
Server
Provide knowledgeable and friendly customer service with the utmost efficiency.
Introduce new customers to the establishment, and welcome back regular customers.
Ensure each customer has a clean environment and enjoyable meal.
2012 – 2013 Whole Foods, Columbia, SC
Team Member, Prepared Foods
Prepared sandwiches for customers in the Charcuterie section of Prepared Foods, ensured chef case was fully stocked for customers. Assisted Prepared Foods Manager in various administrative duties.
Maintained a clean work station, adhering to all DHEC and store standards. Created a visually appealing food station and provided samples. Always promoted a “Heavenly” customer experience per Whole Foods standards.
2009 – 2013 Transcribe This! Typing Service, Columbia, SC
Transcriptionist
Transcribed one-on-one interviews and focus groups accurately, meeting deadlines as requested, utilizing various computer programs and software.
Ability to decipher voices, including accents. Projects mainly come through various university schools of public health and cover an array of public health topics.
2009 – 2010 Red Robin Gourmet Burgers, Columbia, SC
Server
Provided knowledgeable and friendly customer service with the utmost efficiency.
Introduce new customers to the establishment, and welcome back regular customers.
Stay up-to-date on menus, specials, and commercial advertisements.
2006 – 2010 The Mouse Trap, Columbia, SC
Server/Bartender
Provided knowledgeable and friendly customer service with the utmost efficiency.
Responsible for opening and closing duties. Schedule staff to maintain adequate coverage for all shifts, answer telephone, advise patrons of specials, and take to go orders.
Bartending duties included keeping bar well stocked, neat and clean, and learning customers’ beverage choice to create a welcoming environment.
2004 – 2005 Lewis, Babcock & Hawkins, LLP (n/k/a Lewis, Babcock & Griffin LLP),
Columbia, SC
Courier/Office Assistant
Responsible for taking care of needs of partners, attorneys, and staff, including running errands, court filings, serving documents, banking matters, and personal matters.
Assisted paralegals with organizing and filing documents, Bates stamping, trial preparation, and other administrative functions as required.
Fill-in receptionist proficient with multi-line telephone system, routing calls to appropriate persons, and taking messages. Greeted clients upon entering law firm.
REFERENCES: Available upon request.
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