Business Objects Administrator

Vincent Medari

**************@***.***

Phone: 647-***-****

SUMMARY:

Over 8 Years of experience as a Business Objects Administrator in Information Technology using Business Intelligence Tools, have been working on Business Objects (BOBJ)Tools in various versions like BI 4.0, BO XI 3.1/R2/R1/ 6.5.1/ 5.1 on Windows Environments.

8 years of experience in Administration, Development Support Solutions for Business Objects XI 3.1 SP2 / XIR2/R1/6.x, Server Intelligent Agent (SIA), Central Configuration Manager (CCM), Central Management Console (CMC), Business Objects Enterprise, BO Performance Management, Auditor, Crystal Reports, Crystal Xcelsius, Query as a Web Service (QaaWS), Live Office, Dashboard Manager

Expertise in Administration, Maintenance, Upgrade, Integration, Production and Support

Configured & Enabled Auditing on BOBJ Production Servers

Configured LDAP, Windows AD,SAP-BW for BOBJ Single Sign On

Created different users/groups/folders and assigned the rights using CMC Web Admin Tool

Thorough understanding of all the architectural differences between all versions of Business Objects

Performing Migrations from 6.x to XI R2 and XI R2 to XI R3.1 and XI R3 to BI 4.0 recreating security Models on large environments.

Designed Universes for query, reporting, and analysis using the Designer.

Experienced in developing complex reports using Business Objects Webi, Deski, Webi Rich Client & Crystal Reports Enterprise having Parameter/Formula Fields and Selection Formulas, Grouping and Sub reports.

Experienced in Installation of BOBJ software – XI 3.1/ R2/R1/6.5/5i/4i on Windows environments.

Expertise in gathering, analysing and documenting business requirements, functional requirements, and data specifications for Business Objects Universes and Reports.

Published Reports in Crystal Enterprise via. Crystal Publishing Wizard and Crystal Management Console.

Installation of Crystal Xcelsius 2008 and developing dashboards

Over 3 years in building dashboards using Xcelsius 2008/4.5 using QaaWS, Web service connections, Live Office, XML, flash variables connections.

Upgraded Servers with Service Packs and Patches.

Installed Client Tools on Citrix Server.

Excellent communication and strong interpersonal skills with ability to interact with end-users, managers and technical personnel’s.

TECHNICAL SKILLS:

Report/ETL Tools

OLAP/DSS Tools: BI 4.0, Business Objects XI 3.1(R3.1)/R2/R1/6.x/5.x/5i/4.x, SDK, SAP ABAP, Crystal Reports XI, SIA, Central Management Console, Central Configuration Manager, Designer, Desktop Intelligence, Web intelligence, Webi Rich client, Translation Manager, Crystal Xcelsius 2008/4.5, Performance Manager, Deployment Tool, Auditor, Crystal Report Explorer, Dashboard manager, Scorecards, Tomcat 4.0.6, Apache 1.3.x

Databases: ORACLE 10g/9i/8i, DB2, Informix, MS Access, MS SQL Server.

Languages: SQL, PL/SQL, C, C++, and Visual Basic 6.0.

Web Technologies: VB Script, HTML 3.2/4.0, IIS 4.0/5.0,

Operating Systems: MS-DOS, Windows 3.1/95, and Windows NT 4.0/2000, Windows 2008.

Weston Bakeries Sep’10 to Present

SAP Business Objects Administrator

Responsibilities:

Interacted with Business Users and business Analyst’s to know their Business views while gathering the Report requirements and provided Several Report Mock-ups to finalize the requirements.

Installed Business Objects Enterprise XI 3.1 Sp4 on Windows 2008 Servers and published reports on to Business Objects Enterprise Server. Installed BOBJ Service Packs and Hot Fixes.

Managing the User rights on Business Objects Applications like Web Intelligence, Designer and Folder Security for different groups of Users. Good knowledge on Central Configuration Manager.

Extensively used Central Management Console (CMC) in setting up security in BO XIR3 and also manages security configuration for various reports and universe in development, test, stage and production environment.

Used Import Wizard and Life cycle manager (LCM) for the Migrating users, universes, report, Access Levels from One environment to other. Involved in day to dayBusiness Objects Server maintenance.

Experience in Scheduling the Reports using Business Objects Enterprise

Implemented Single Sign-on (SSO) with SAP – BW using the Cryptolib

Implemented STS on the BI Servers.

Installed Client tools and resolved the connectivity issues for Webi Rich Client, Dashboard Designer, Crystal Reports 2011 and Crystal Reports for Enterprise.

Created custom Access levels in order to grant the Rights to the Groups, folders and Applications.

Did clustering on multiple Business objects servers in order to have high availability for the users all the time.

Work with Business clients and other infrastructure groups to resolve issues. Suggested some software and hardware infrastructure recommendations. Analyzed technical requirements and developed functional specifications.

Technical expertise in Analyzing, Design, Implementation and administration of security models with row level data security, role based security etc. in Business Objects Universes and Central Management Console (CMC).

Migrated Business View Managers from one environment to other.

Migrated from XI 3.1 to BI 4.0 using the Upgrade Management Tool.

Upgraded from XI 3.1 to BI 4.0 SP5 Patch 8.

Resolved major challenges during upgrades.

Did 24/7 on call support for our production issues.

Environment: Business Objects XI 3.1 SP4, BI 4.0 SP5 Patch 8, Web-intelligence,

Infoview, Windows 2008 servers, Oracle11g,LCM, Import Wizard, Tomcat, Life Cycle

Management.

Bristol Myers Squibb Dec’08 to Aug’10

SAP Business Objects Administrator

Responsibilities:

Hands on experience with implementation on large installations on windows environment

Trouble shoot the environment related issues by looking the Business Objects logs and Event logs and also worked with SAP Technical support to resolve multiple issues.

Worked with DBA to back up the entire environment on a daily, weekly and monthly basis.

Having extensive knowledge on audit reviewing, advanced troubleshooting and experience to provide solutions/suggest solutions

Upgraded BO XI 3.1 Sp3 to BI 4.0

Implemented Business objects on multiple servers performing load balancing and clustering in order to have high availability all the time to the clients.

Responsible for BI 4.0 software installation, configuration, tuning, performance monitoring, issues resolution and user assistance

Prototypes of the approach along with documentation describing requirement, limitations, and future plans.

Did the Administrative Tasks like setting up new Users, Groups and assigning security at Folder level and configured LDAP/AD authentication for the business objects

Knowledge transfer sessions with IT team responsible for taking it over and maintaining it

Discuss Integration and Road mapping for future SAP BOBJ products

Review an Architecture Assessment Analysis (Sizing Analysis)

Review and discuss and assess the current Security Model

Worked on BO product suites

Extensively worked on Central Management Console, Info view

Worked with web logic as a middle ware interface in order to interact with different applications

Ability to work independently, self-motivated, with excellent verbal communication skills

Addition of TNS Entries in the tnsnames .ora file for Database connectivity

Resolved Performance issues on the servers

Resolved Invalid Sessions Issues

Resolved Session Timeout Issues

Split the Adaptive Processing Servers as per SAP recommendations

Split the Adaptive Job Servers for Scheduling purpose

Routine health checkup of the BOBJ Server better performances

Worked with the Middle ware Team, Oracle DBA’s for issues on Database connectivity

Worked with the Citrix Team after installing the Client Tools to publish the Client tools on Citrix Server

Environment: Business Objects XI 3.1/4.0,Crystal Reports 2008, Dashboard Manager, Xcelsius 2008, Windows servers, TOAD, Oracle 11g, LCM. Webi Rich Client, Info View, BI Launchpad, Citrix Servers.

Well Point, Richmond VA Feb’08 to Nov’08

SAP Business Objects Administrator

Responsibilities:

Performed installations, configuration, and fine tuning of SAP Business Objects XI 3.1 on existing Windows 2008 servers

Installed & configured BO Lifecycle Manager (LCM) & created promotion jobs and migrated the content

SAP Business Objects environments content migration done from development, QA, UAT, DR and production using LCM (Life Cycle Management)

Perform environment refreshes, and apply software patches and fixes

Challenges during the Patches has been resolved

Clustered the servers successfully by distributing the Business Objects Services effectively between all the servers to make the Business Objects Environment highly available and get the “FAILOVER” to work efficiently

Scheduling of various reports like Crystal Reports, Webi Reports in CMC

Upgraded BO XIR2 to BO XI 3.1.Did migration of reports, users from Dev to QA using Import Wizard. .

Published the developed Crystal Reports from SAP-BW to BI 4.0 environments using Crystal RPT Admin

Involved in day to day Business Objects Server maintenance. Did server maintenance using windows scripts

Scheduling of repository backup and tuning the Business Objects servers for a better performance.

Performed all the Administrative Tasks like setting up new Users, Groups and assigning security at Folder level

Developed Web service to generate text files (events), whenever the data gets updated. Such that the report gets generated

Configuration of Tomcat server for SSL

Configuring and administering security in BOE 3.1 SP3.Experienced in using Tomcat with BOE

Responsible for the Administration of the tools such as CMC, LCM. Administering BOBJ Security settings and setting up user, user groups and application security

Monitored the scheduling using the Instance Manager

Documented the Security Design Document

Upgraded the User’s License downloaded from SAP Market place

Worked on various product bugs with SAP Vendor

Worked on-call rotation basis.

Environment: Oracle Database 11g, BOE XI 3.1 SP3.LCM SP3, Info View, Crystal reports 2008, SQL developer, SQL, Windows XP

Rogers Communications, Canada. Jan 2007 to Dec 2007

SAP Business Objects Administrator

Responsibilities:

Installed & Configured Business Objects XI 3.1 Enterprise

Worked on BOBJ Migration from X1R2 to XI 3.1

Configuration of Business Objects with third party Web Servers

Worked in BO Administration using CMC to manage/setup securities for all Business Objects documents (Users/Groups/Folders/Universes/Reports and more)

Expertise in Business Objects Production Environments Maintenance in UNIX and Windows Platform.

Maintained different Business Objects on different platforms and different networks

Deployed the Universe, report content over one environment to other using Import Wizard / BIAR method

Involved in Production Support role 24/7 to resolve the Issues

Created and Modify the Existing Shell scripts accordingly

Managed CMS (Central Management Server) from Server Intelligence Agent

Developed different types Web Intelligence Reports in different Template formats (Chats, Cross tabs etc.) and maintained CMS server and WEBI report server

Developed reports for region wise and exported them to PDF/Excel format

Developed and maintained Graphical Dashboards in Xcelsius 2008 to integrate ODE Portal

Created different categories and implemented securities for region wise and granted access

Worked in QAAWS for Dashboard Implementation. Developed Dashboards for each region using Business Objects Universe

Scheduled on Daily basis /Distributed all to Regions

Access granted permissions to concern region folks through CMC Web Admin Tool

Worked in BO Migration between Dev, Test and Production

Developed integration code using BOBJ SDK, to integrate two different applications – Java and .Net

Developed SQL programs on SQL Assistant to perform Unit test on WEBI Reports.

Manipulated data through various presentation styles such as charts, cross tabs, slice and dice, alerts, prompts, nested loops, and filters. Implemented Cascading prompts in Universe for filtration in filters.

Created derived tables for Universe design to meet specific results in Web Intelligence.

Implemented Web Intelligence Reporting on Universes; Developed ad-hoc/Complex reports

Worked in Aliases and Contexts to resolve looping problems and used Derived tables methods.

Creates Cascading prompts in Global report for User selection.

Scheduled all region reports daily and saving them into Objects package.

Did Clustering of CMS for all the servers

Environment: Business Objects XI 3.1/R2, Crystal Reports, Web Intelligence, Crystal-Xcelsius 2008, Teradata V2R6.1, SQL Server 2005, PL/SQL, ER-Studio7.5, MS word, Ms Excel, and Windows XP/2000.

EDUCATION:

Global Logistics and Supply Chain Management Graduate certificate, Seneca College, Canada 2010

Masters in Management 1991

Bachelor of Science (Applied Mathematics) 1988

PROFESSIONAL CERTIFICATIONS AND ASSOCIATIONS:

Association for Operations Management, (A.P.I.C.S)

Canadian Supply Chain Sector Council (CSCSC)

Supply Chain Awareness Certificate Training, Humber College

Project Management, Seneca College

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