PROFESSIONAL EXPERIENCE
LAW OFFICES OF GARY MARTIN HAYS & ASSOC. Duluth, GA
LEGAL CLIENT SPECIALIST 2011-2013
Assisted answering incoming calls (avg. 70/day) using multi-line telephone system and E-Pop Messaging
Typed accurate legal correspondence and documents in paper and electronic filing systems
Scheduled and coordinated meetings, and appointments for clients, investigators and attorneys
Assisted in document scanning and logging them in company’s proprietary computer system for future review
Opened, closed and maintained case files using company’s software
Abetted client confidentiality while preventing conflicts of interests and unauthorized practice of law
Screened client calls for relevance
Interviewed clients for cases pertaining to company service
Taylor Tax Services Duluth, GA Tax Associate (seasonal) 2006-2007
Assisted Examining documents for completeness, accuracy and conformance to standards
Helped maximize taxes
Supported tax laws and regulations
Law Offices of Sherry M. Percival PC. Jackson, TN Paralegal Intern 2005-2005
Prepared legal documents and correspondence, such as summonses, complaints, motions, and subpoenas when reviewed by attorney
Operated Abacus Law Software for communication with attorney for client calls
Draft and copied memos, settlement agreements, affidavits and client case files daily
Ordered medical records and faxed information
Additional skills
WPM 73
Proficient in Microsoft Office
Competent in WordPerfect-merging documents
Web and tech savvy, require little to no training
Familiar with Database Management Systems
EDUCATION
AMERICAN INTERCONTINETAL UNIVERSITY ATLANTA, GA
Associates of Arts Business Administration, February 2009
Minored in Health Services
3.69/4.0 GPA
Dean’s list
Completed 120 Course Hours in Bachelor’s Program