Customer Service Sales

TYLER KING

OBJECTIVE:

As a result of completing my university degree program in August 2015, I am seeking an entry level position that allows me to effectively use my work experience and my education.

SKILLS AND ATTRIBUTES:

-Work experience in the areas of retail sales, administrative support, human resources and product QA

-Software Proficiency: Microsoft Office Suite, C++ Programming Language

- CompTIA Project Management Certified, Jan 2015

-Outstanding record in customer servicing and customer relationship management

-Strong communication and team skills with an outgoing, friendly demeanor.

EMPLOYMENT HISTORY

The TJX Companies, Inc. May 2013 – Present

-Merchandise Inventory, sales and customer service for home goods

- Responsible for training sales floor new hires

Id Software May 2012 – May 2015

- Analyzed and consulted on customer usability for the development of new and planned software

- Routinely dealt with highly confidential proprietary product data

Sears Holdings Corporation September 2012 – April 2013

- Lead sales representative for household goods department at Frisco, Texas store

- Coordinated all aspects of the department to include sales, inventory, returns, and displays

- Top ranked employee in customer satisfaction November 2012 through January 2013

Cinemark Theatres January 2008 – June 2012

- Provided point of sale services for tickets, refreshments and gift certificates

- Maintained a zero discrepancy record between all sales and register receipts for 54 months

- Received multiple Employee of the Month awards due to exceptional customer service

EDUCATION

Western Governors University, Salt Lake City, UT

-BS, Business Administration, completed August 2015

Collin County Community College, McKinney, TX

- Associates in Applied Science, completed August 2012

COMMUNITY SERVICES

High Point Church of Christ 2013 – Present

- Provided volunteer database services for members and guests

- Data entry for addresses, attendance and finances collections

- Manages personal, confidential information of every member of the church (890 people)

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