Staff Nurse Customer Service
Resume:
Jill R. Wise
Humble, Texas 77346
********@*******.***
Professional Summary
I am a hard-working, positive, compassionate nurse that has a broad background from pediatrics to geriatrics. I have knowledge of EMR systems, Office, Word, Excel, and Power Point. Each patient deserves to be treated with integrity and respect.
Education
Licensed Vocational Nurse-Kingwood College/Lone Star
North Harris County College/Lone Star College- Fall 1983 through Spring 1986
Texas Woman’s University- Fall 1996 through Fall 1997
Kingwood High School-1983
CPR certified
Experience
Brookdale Senior Living Health & Wellness Coordinator, 12/9/14-8/19/15, Coordinated care for 100 residents including physician orders, medications, and care plans. Managed caregivers and medication aides to make sure that they were all in compliance with state rules and regulations. On call every other week and weekend for staff and resident emergencies.
Grifols Biomat Plasma Center, Center Medical Specialist, 5/2014-12/2014, Conducted screening, diagnostic testing and short head to toe assessments on all donors to determine suitability. Assessed and treated all donor reactions.
Texas Ears Nose and Throat, Inc. Triage Nurse, 3/2013-5/2014, Scheduled patients for allergy, sick, post op and wellness visits. Received urgent calls for post concerns from patients for determination of possibility of seeing the physician. Commended by patients and physicians for high quality of service received.
Texas Children’s Hospital, GI & Nutrition, 10/2012-3/2013, Staff Nurse, Assisted physicians with orders, scheduling testing and imaging studies, and educated patients and families on new conditions or diseases.
Mollen Health Care, 8/2011-11/2012 Flu season, Staff Nurse, Temporary assignments during the fall for flu vaccines and other vaccines set up at local Walmart Pharmacies. Duties included set-up, paper work, administration, and breakdown of clinic. Responsible for ensuring that the vaccine was stored properly in assigned refrigerator space in each Walmart pharmacy..
Dean’s Professional Services, Inc., 7/2011-10/2012, Staff Nurse, Assisted with flu clinics and temp assignments in different OBGYN offices.
UT Physicians Pediatric Neurology Clinic, 4/2009-7/2011, Staff Nurse/Coordinator Coordination of clinics and patient calls for several physicians including preauthorization of imaging and sleep studies, special metabolic testing, medication refills and other patient concerns. “Employee of the month” for October, 1999. Fall of 2010, was promoted to Coordinator of the Autism Center where I was responsible for running two different physicians clinics and patient calls.
Goodman MFG, Corporate Nurse, 3/2007-4/2009, Directed care for the any injured or sick employee for two different plants. Assisted injured employees with light duty and preventative exercise programs for prevention of further injuries. Assisted in training of first responders with Environmental Health and Safety. Organized a new Drug testing program for prevention of incidents especially with forklift operators. Implemented of a new program for employees to help with dehydration and nutrition for staying healthy while working in harsh plant environments. Organized and administered yearly Audiometric testing for two plants per OSHA guidelines. Organized and administrated yearly flu vaccines in four plants in the Houston area.
Dean’s Professional Services, Inc., 8/2006-7/2007, Staff Nurse, Assisted with flu clinics and temp assignments in different clinical settings.
Greater OB/GYN, Triage Nurse, 5/2006-10/2006, Triage nurse for one physician (4 physician practice). Scheduled lab procedures, and call backs to patients per physician’s protocol.
Dean’s Professional Services, Inc., 10/2005-7/2006, Staff Nurse- Assisted with flu clinics and temp assignments in different clinical settings
Texas Children’s Association, 10/199910/2005, Float pool for the surrounding Houston area for two years. Staff Nurse for Dr. Thaller’s /Shuman’s office for two years. Organized and administration of the Synagis Vaccine Program for 2 years for Dr. Thaller/ Shuman group. Duties included rooming, triaging, lab studies, vaccines and hearing and vision testing for patients. Head Nurse over the After Hours clinic for 1 year for the 1960 group. The next two years assisted with multiple physician clinics for the group.
Dean’s Professional Services, Inc., 7/1996-10/1999, Staff Nurse, Float Pool for Kelsey-Seybold clinic for 4 years and other clinical groups. Worked in multiple clinic settings from pediatrics, family practice, OB/GYN, Orthopedics. Named “Employee of the month” November, 1999.
Interests
Staying current on medical/ nursing topics by reading trade journals, magazines and taking continuing education courses.
Enjoy participating in local 5k, 10k, 10 mile and half marathon races
Studying Spanish to become more fluent.
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