Information Technology Management

KFIR A. COHEN

**** ***** **. *******, ** *****

*******@*****.*** • 443-***-**** Cell

EXECUTIVE PROFILE

Skilled professional with over 20 years of hand-on experience and extensive knowledge in the technology field of Information Technology. Strong leadership record with diverse Problem-solving and Project-management skills. Proven ability to develop and implement technology based solutions for business needs. Consistently providing innovative end-to-end solutions and support while managing costs and risks. Developed policies and procedures for cost reduction and improved business efficiency providing maximum return at the lowest possible cost.

Result-driven with technical and business background that provide

Confident dedicated technology leader with proven record of getting the job done!

PROFESSIONAL EXPERIENCE

IAI NORTH AMERICA, Arlington, VA 2006 - Present

Director of Information Technology Operations, Direct report to CEO

Oversee and manage company’s information and telephony systems, including managing and supporting multi-platform, multi-location infrastructure.

Reduced operating costs by 30% for all IT aspects of the company as well as, implement and negotiate new contracts, new services, and eliminating waste.

Replaced outdated main ERP system with a new Priority system with minimum complications, new EDI developed to interface with vendors and suppliers as well as headquarters SAP. Dramatically reduced cost and increasing efficiency.

Implemented an ERP system in a new subsidiary with new development of interfaces to SAP and NIPENDO.

Managed Network/Application/Database/Server, security systems policy management, configuration, continuous monitoring and evaluation.

Facilitated direct interaction between the company and vendors regarding bids and quotes for future and existing infrastructure operations both externally and internally.

Responsible for company headquarters seamless relocation from New York City to Arlington Virginia and opening a new office in New Jersey.

Implemented state of the art IT infrastructure to include Citrix, SSL VPN, Firewall, E-mail Server, File Servers, SAN/NAS and Blackberry servers.

Introduced new remote secured access to provide full functionality for home and remote users.

Implemented Disk-To-Disk backup system, Disaster recovery and Business continuity implementation for all sites. Utilizing Hyper-V and double-take technologies.

Created the program for user training and desktop support of multiple sites and home users.

Assisted in design and implementation of 2 new subsidiaries locations in Maryland and Mississippi.

Helped manage the transfer of the IT systems of a sold subsidiary (EMPIRE AERO CENTER) to a new owner.

Boosted system reliability using virtualization technology and duplication of core systems.

EMPIRE AERO CENTER, Rome, NY 2003 - 2006

Information Technology Manager, Direct Report to CFO

Hired, supervised, and evaluated the performance of an IT team consisting of Systems analysts, Systems administrators, Network administrators and Hardware technicians.

Setup a new facility for the company connecting it to other locations.

Reduced costs by over 25% by renegotiating vendors contracts and services.

Negotiated contracts, purchase new equipment, implement and configured the IT operation systems.

Designed structured, architecture and implemented end-to-end IT Company systems all under budget without compromising quality and needs.

Developed short and long-range operation needs strategic plans for future company needs.

Implemented state of the art Wireless Bar coding system.

Developed new policies, procedures and disaster recovery plan for all company sites.

BANK of NEW YORK, Utica, NY 2000 - 2003

Lead Network and PC Technical Support

Led major projects to design and implement new split operation locations and, new test lab and expanded the training class for the Bank.

Turned around key project that was six months behind schedule and was not planed according to company needs into successful project exceeding all goals and objectives.

Installed and configured Cisco Switches and Routers.

Led a wide range of installations of new workstations and printers.

Managed and led the quick recovery after September 11.

Organized and planned a split of operations for the Bank.

Designed the Disaster Recovery Plan for Central New York sites.

Provided technical assistance for software, hardware and network issues.

RAFAEL - Armament Development Authority, Haifa, Israel 1996 - 2000

Help Desk; Field Telecom Manager

Managed a group of 12 Technicians systems and network administrators providing computer, network and Information Systems installations support to over 2,500 Users.

Planned, coordinated and implemented upgrade installation of all Cisco Switches (30 catalysts)

Provided technical assistance for software, hardware, and network

Installed, designed and maintained local area network for company offices in Singapore, Thailand, Hong Kong and Israel.

Successfully improved response time to technical problems and reduced down time to minimum.

Assembled computer systems and addressed software and hardware failures

Instructed customers regarding the operation of their new computers

Consulted with customers as to which system best met their requirements

KFIR A. COHEN (Page 3)

IAF - Israel Air Force (First sergeant), Israel 1993 - 1996

RF Radio, Telephone and Data Switch Technician

Managed the operation of a large Communication Center consisting of Data and Voice systems that are critical for national security.

Participated in a variety of professional RF communication courses.

Gained experience as a computer and telephone communication technician.

Maintained an Air Force PBX with over 2,500 users.

Led a wide range of installations as part of a team.

EDUCATION

SUNY INSTITUTE OF TECHNOLOGY, Utica, NY

Master of Business Administration Information Technology, December 2006

(GPA 3.84 Magna Cum-Laude)

Bachelor of Science, Telecommunications, December 2003

(GPA 3.87 Magna Cum-Laude)

TECHNION INSTITUTE OF TECHNOLOGY, Haifa, Israel

Associate of Science, Computer Engineering, May 1998

(GPA 3.35)

TECHNICAL EXPERTISE

Software: Office 97/2000/XP/2003/2007/2010, VM ware, Hyper-V, Double-Take, SharePoint, Priority, Exchange 2003/2010, Backup exec, Unitrends.

Telephony & Networking: Nortel, Avaya, Cisco, HP, Juniper

Operating systems: PC: Windows 2000/XP/7 Windows Server: 2000/2003/2008/2012

Databases: Microsoft SQL 2005, 2008, Oracle 10g

Certifications and relevant experience:

Certified Oracle 10g DBA Certified SharePoint Telecommunications Management

Certified Microsoft Exchange Certified UNIX Administrator Microsoft SQL 2008

Project Management Financial Management Risk Managers

Juniper products Check Point Firewall Hyper - V

Process improvement Vendor & contract negotiation New Technology launch

Mergers & Acquisitions Organizational Design & Restructuring System Life Cycle Management

Microsoft System Center 2012 Active Directory Management Virtual Machine Management

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