Front Desk Medical

ANGELA JOSEPH

914-***-**** * Raleigh, NC **********@*****.***

Professional Profile

Professional with over ten years experience in the medical field. Extensive experience in data entry, customer relations, appointment scheduling and insurance verification. Strong ability to work with a diverse group of people to meet the objectives of the practice.

Relevant Skills

Database Management:

Data Entry

Customer Relations Management

Analysis/Analyst

Customer Relations:

Processed demographic information.

Worked as a call center agent.

Operated in two major medical departments.

Handled calls and sent messages to doctors.

Office Manager:

Supervised the front desk staff.

Trained in communication skills.

Served as friendly front desk to patients.

Work Experience

Volunteer for Wake County Public Schools

Raleigh, NC, (8/2012-Present)

Room Parent

Assisted teacher

Organized events

Collected money for class

Volunteered on class trips

Helped organized with PTA for events such as Book fair ect

West Medical

Sept 2001- Jan 2012

Senior front desk receptionist 2002-2007

Schedule Appointments

Verified Insurances

Sending messages to doctors from patients

Called in refills for patients

Took EKG's on patients

Assisted doctors with blood pressure monitors to take home

Ran urine analysis

Handled two departments 2007-2012

Call Center Agent from home 2007-2012

Experience with Microsoft, Microsoft Excel, EMR

Pediatric Dentistry

Sept 1997 July 2001

Scheduled Appointments

Verified Insurances

Experience with Dentrix

Education

Berkeley College

Associates, Business

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