Customer Service Medical
Resume:
Annli Alexandre
*** * **** ********, ** 11226
**************@*****.***
OBJECTIVE:
Seeking a Flight Attendant position in a medical firm that recognizes hard work and reliability as central to successful job performance.
SKILLS AND QUALIFICATIONS:
MS Office for Windows 2007; Word, Excel, and PowerPoint
CPR, Vital Signs, and Visual Acuity
Medical Terminology and Medical Emergencies
Bilingual English/ French Haitian Créole
Type – 50 wpm
SUMMARY OF QUALIFICATIONS:
Over 6 Years’ experience as a cashier
In-depth knowledge of mathematical calculations, balance and reconcile figures
Hands-on experience in establishing and maintaining continuing customer relationships.
Education:
Tilden High school (Brooklyn NY) - 01/08 - 06/11
High school diploma
ASA College, Brooklyn, NY -10/12 – 09/14
Associate of Occupational Studies Degree in Medical Assisting
American Bartending School - 06/15 -06/15
Certified in Mixology, beverage service and alcohol awareness.
Experience:
03/14 – 05/14
New York Medical Office, Brooklyn NY
Medical Assistant (Intern)
Assisted a small group of patients at least 15-20 patients per day
From 3rd week I was able to set appointments and call patients to confirm next appointment.
5th week I was able to perform Medical Office administration
From 6th until my last week I participated and assisted the Doctor, I translated and set up for injections for any of his patients.
I performed pregnancy tests, EKG, phlebotomy, specimen collection Clinical office Procedures, vital signs, and urinalysis.
Scheduled follow-up appointments.
Register new patient, update follow up patient info, submit the patient past testes.
Employment History
06/2015- present NY comprehensive Cardiologist
05/2009 – 07/2013 / Popeye’s Brooklyn, NY 11201
11/2014- Present Kabob Shack Brooklyn, NY
Customer service:
Greet customers as they arrive and direct them to merchandise they need
Assist customers with buying decisions when required
Operate cash register and adding machine in order to manage cash for sold items
Calculate discounts as appropriate
Tag items for price and expiry date
Stock items when required
Balance all transaction at the end of the day for cash reconciliation
Received and stocked merchandise; organized items on the sales floor according to company’s protocol.
Helped customers in person and telephonically
Dealt with customer inquiries and complaints
Processed sales and payments issue refunds and credits as well as maintain records of all transactions.
Certifications :
CPR red cross
Mixologist
Contact this candidate