Customer Service Medical
Resume:
Michaelle Jasmin
Morganville, NJ 07751
********@***.***
PROFILE
Certified Nursing Assistant experienced in Healthcare for 4 years. Caring, dedicated, hard worker, and fast learner with a desire to become a member of a Medical Coding/Billing team providing quality patient/customer service and office support.
QUALIFICATIONS
Ability to perform the task of coding and billing accurately
Read and interpret medical records to identify all diagnoses
Apply knowledge of ICD-9 coding/CPT format and guidelines
Use Windows, MS-Office, Word Perfect, Microsoft-Word, Medisoft Office
Access Navinet / NaviCare to view all Electronic Health Record
Navigate Centricity RIS
WORK EXPERIENCE
SENIOR BRIDGE (formerly CARE CHOICE), Monroe, NJ
Certified Nursing Assistant 09/10 – Present (on call)
Maintain patients ADLs, hygiene, and ambulation
Assist clients in active range of motion exercises
Monitor vital signs and charting results
Accompany client to MD/ Rehab
Advanced Medical Imaging, Old Bridge, NJ
Front Desk Scheduler 07/15 – present
Greet patients in a friendly, courteous and professional manner
Assist patients with electronic check-in
Answer telephones in a timely manner, transfer calls as indicated and relay messages,
Verbally and /or in written format
Utilize computer system for inputting and researching patient data
Obtain image copies /reports per patient or physician requests
Adhere to all safety precautions in accordance with company policy and OSHA regulations
Properly screen, schedule and prepare patients for radiological exams in accordance with company policies and procedures
Perform accurate insurance verification enabling an efficient billing process
Collect appropriate and accurate insurance information, prescription and referral for exam
Document any payments or fees received in accordance with company/billing procedures
Advise patients of any delays in exam schedule
COMPLETE COLLECTION SERVICES, Eatontown, NJ
Collector/Billing representative 09/04 – 10/05
Billed secondary insurance and made follow up calls to ensure prompt payment
Resubmitted claims to insurance companies as requested to ensure prompt process
Answered patients inquiries by phone and mailed statements upon request
Sent out collection letters on delinquent accounts
BAYSHORE COMMUNITY HOSPITAL/MANAGEMENT SERVICES, Holmdel, NJ
Financial representative 05/04 - 09/04
Billed Worker Compensation, No-fault, Commercial insurance and Secondary
Processed refunds due to overpayment or as requested by insurance companies
Calculated adjustment through EOB’s reading and transferred to appropriate Insurance
Company
Updated self-pay accounts
Possessed knowledge of in-patient billing to communicate effectively with Insurance
Companies
Accessed Gaffey system to retrieve Medicare EOB’s for Secondary billing
SAINT BARNABAS HEALTH CARE SYSTEM, OCEANPORT, NJ
Collector/Billing Representative 10/99 - 11/02
Contacted insurance companies to inquire about claims status
Completed and submitted claims to designated health agencies
Reviewed correspondence and handled appropriately
Edited, corrected all claims in error daily
Submitted all Blue Cross, HMO, Medicaid, Primary and Secondary claims
Handled all electronic billing functions for all payers
EDUCATION
MIDDLESEX COUNTY COLLEGE, EDISON, NJ
Health Information Coding Certificate, completed Spring 2014
BROOKDALE COMMUNITY COLLEGE, LINCROFT, NJ
Medical Administrative Procedures, Certificates 04/1998
MONTCLAIR STATE UNIVERSITY, UPPER MONTCLAIR, NJ
B.A. in French, 12/1994
Contact this candidate