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Customer Service Medical

Location:
Neptune Township, NJ
Posted:
August 24, 2015

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Resume:

Michaelle Jasmin

** ******* *****

Morganville, NJ 07751

732-***-****

acrdpc@r.postjobfree.com

PROFILE

Certified Nursing Assistant experienced in Healthcare for 4 years. Caring, dedicated, hard worker, and fast learner with a desire to become a member of a Medical Coding/Billing team providing quality patient/customer service and office support.

QUALIFICATIONS

Ability to perform the task of coding and billing accurately

Read and interpret medical records to identify all diagnoses

Apply knowledge of ICD-9 coding/CPT format and guidelines

Use Windows, MS-Office, Word Perfect, Microsoft-Word, Medisoft Office

Access Navinet / NaviCare to view all Electronic Health Record

Navigate Centricity RIS

WORK EXPERIENCE

SENIOR BRIDGE (formerly CARE CHOICE), Monroe, NJ

Certified Nursing Assistant 09/10 – Present (on call)

Maintain patients ADLs, hygiene, and ambulation

Assist clients in active range of motion exercises

Monitor vital signs and charting results

Accompany client to MD/ Rehab

Advanced Medical Imaging, Old Bridge, NJ

Front Desk Scheduler 07/15 – present

Greet patients in a friendly, courteous and professional manner

Assist patients with electronic check-in

Answer telephones in a timely manner, transfer calls as indicated and relay messages,

Verbally and /or in written format

Utilize computer system for inputting and researching patient data

Obtain image copies /reports per patient or physician requests

Adhere to all safety precautions in accordance with company policy and OSHA regulations

Properly screen, schedule and prepare patients for radiological exams in accordance with company policies and procedures

Perform accurate insurance verification enabling an efficient billing process

Collect appropriate and accurate insurance information, prescription and referral for exam

Document any payments or fees received in accordance with company/billing procedures

Advise patients of any delays in exam schedule

COMPLETE COLLECTION SERVICES, Eatontown, NJ

Collector/Billing representative 09/04 – 10/05

Billed secondary insurance and made follow up calls to ensure prompt payment

Resubmitted claims to insurance companies as requested to ensure prompt process

Answered patients inquiries by phone and mailed statements upon request

Sent out collection letters on delinquent accounts

BAYSHORE COMMUNITY HOSPITAL/MANAGEMENT SERVICES, Holmdel, NJ

Financial representative 05/04 - 09/04

Billed Worker Compensation, No-fault, Commercial insurance and Secondary

Processed refunds due to overpayment or as requested by insurance companies

Calculated adjustment through EOB’s reading and transferred to appropriate Insurance

Company

Updated self-pay accounts

Possessed knowledge of in-patient billing to communicate effectively with Insurance

Companies

Accessed Gaffey system to retrieve Medicare EOB’s for Secondary billing

SAINT BARNABAS HEALTH CARE SYSTEM, OCEANPORT, NJ

Collector/Billing Representative 10/99 - 11/02

Contacted insurance companies to inquire about claims status

Completed and submitted claims to designated health agencies

Reviewed correspondence and handled appropriately

Edited, corrected all claims in error daily

Submitted all Blue Cross, HMO, Medicaid, Primary and Secondary claims

Handled all electronic billing functions for all payers

EDUCATION

MIDDLESEX COUNTY COLLEGE, EDISON, NJ

Health Information Coding Certificate, completed Spring 2014

BROOKDALE COMMUNITY COLLEGE, LINCROFT, NJ

Medical Administrative Procedures, Certificates 04/1998

MONTCLAIR STATE UNIVERSITY, UPPER MONTCLAIR, NJ

B.A. in French, 12/1994



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