SUMMARY:
Well qualified and results oriented professional with over 17 years of comprehensive experience in residential real estate closing transactions and commercial loan servicing. Excellent attention to detail with the unique ability to coordinate multifaceted activities; determine and analyze problems and implement corrective actions. Team player with polished communication skills: verbal, written, presentations, and rapport building.
Customer Service Relations
Regulatory Compliance
New Business Development
Marketing Title Products
Retail Store Operations
Inventory Management
Merchandising Strategies
Staff Training and Development
Budgeting & Cost Controls
EXPERIENCE:
C-III Asset Management, LLC: Assistant Vice President (November 2007 – March 2015)
C-III Asset Management LLC, a wholly owned subsidiary of C-III Capital Partners, is a highly rated loan servicer (primary and special) of commercial real estate loans. C-III Asset Management is the named special servicer for over $116 billion and the primary servicer for over $17 billion of commercial real estate loans.
Developed and implemented a recordkeeping system that tracks outstanding tax advances.
Negotiated and resolved negative escrow balances.
Successful in collecting $5 million in annual tax advances.
Effective in processing timely property tax payments for a portfolio of 1,700 loans.
Processed $146 million in annual tax disbursements, with an emphasis on timely payments.
Coordinated tax payments with our tax service by directing and authorizing the release of funds.
Assisted relationship managers with tax related issues regarding appeals, assessments, escrow analysis, valuations, and securitizations, while meeting the guidelines of loan documents and servicing agreements.
New Frontier Title Company: Branch Manager (January 2005 – October 2007)
New Frontier Title Company was an independent title insurance agency that provided residential, commercial and lender services for Texas and throughout the nation. It is currently no longer in business.
Conferred with realtors, lending institution personnel, buyers, sellers, contractors, surveyors, and courthouse personnel in order to exchange title-related information or to resolve problems.
Prepared real estate closing statements, utilizing knowledge and expertise in real estate procedures.
Received wire transfers from lenders and reconciled funds per funding requirements.
Ensured that all parties fulfilled their legal and financial obligations before disbursement of funds.
Supervised 4 individuals.
Oversaw inventory control.
Performed audits on the fee attorney offices.
Transcontinental Title Company: Escrow Officer (January 2004 – January 2005)
Transcontinental Title Company provides title insurance services in the United States. It offers title, title insurance, escrow, and property report services to the title insurance industry.
Conferred with realtors, lending institution personnel, buyers, sellers, contractors, surveyors, and courthouse personnel in order to exchange title-related information or to resolve problems.
Retrieved and examined real estate closing files for accuracy and ensured that information included was recorded and executed according to regulations.
Prepared real estate closing statements, utilizing knowledge and expertise in real estate procedures.
Ensured that all parties fulfilled their legal and financial obligations before disbursement of funds.
First American Real Estate Tax Services: Supervisor I (September 1998 – December 2003)
First American Real Estate Tax Service, now known as CoreLogic, is the leading global property information, analytics and data-enabled solutions provider.
Procured and processed current property taxes belonging to Chase Manhattan Bank.
Served on the board that established new company wide training procedures and assisted in writing several training manuals.
Made necessary debits and credits to homeowner escrow accounts.
Acted as a company liaison, enhancing the relationship between our client and various taxing authorities.
Supervised two teams consisting of 19 associates.
Coordinated schedules, and trained incoming personnel.
EDUCATION:
Devry University – Irving, TX
oBachelor’s Degree in Finance (Graduated while working full time)