Sales Management, Operations Manager, Sales, Management

Scott Cushman

**** ***** ***** *****, *** *** South Pasadena, FL 33707

813-***-**** **********@*****.***

Operations Manager

A dynamic, and results driven sales and marketing professional with more than 20 years of progressive experience. Comprehensive skills in business and operations management, and project/service delivery for retail sales organizations seeking increased efficiency, service levels and performance. Advanced expertise in team management, scheduling, supervision, and development; recognized strong sales management and client relationship development expertise.

CORE COMPETENCIES

Retail Management Marketing and Promotions Employee Staffing Team Development Accounting/Payroll Business Growth P&L Sales Management Team Supervision Digital Printing/Scanning

EXPERIENCES AND ACHIEVEMENTS

HOME TEAM CAR WASH, Pinellas Park, FL 2013 – Current Manager

Accountable for all Human Resources decisions including hiring, terminations, payroll, staff management and development, and equipment maintenance and repair.

Grew the business client list from an original 10 customers to more than 1500 members.

Responsible for all business ownership tasks including Accounts Payable, Accounts Receivable, marketing, promotions, and P&L.

Achieved multiple certifications directly related to running the business, including in management, maintenance, and repair.

HERTZ, Clearwater, FL 2012 - 2013

Branch Manager in Training

Supported sales goal attainment and achievement for all branch employees.

Demonstrated and encouraged positive customer service levels and supreme client satisfaction.

Achieve individual sales goals; grew branch sales utilizing business-to-business sales tactics. PR OMNI DIGITAL, Nashville, TN 2002 – 2012

Sales Manager

Managed the sales and serviced the territory of greater Nashville.

Directed the work of five sales, and four customer service representatives.

Sold digital printing and scanning services to both new and pre-existing clients. PREVIOUS PROFESSIONAL EXPERIENCE INCLUDES: CUMBERLAND DISTRIBUTING, Nashville, TN, Industrial Sales Manager/Broker; EXPRESS PARK-N-FLY, Nashville, TN, Sales and Customer Service Representative; UNITED STATES NAVY, USS KITTY HAWK, Executive Assistant to Commander of Weapons Operations.

EDUCATION

Bachelor of Science, Education, Cumberland University (Full Tennis Scholarship), Lebanon, TN AWARDS

National Defense Service Medal

Southwest Asia Service Medal

Meritorious Unit Commendation Award

Sea Service Deployment Ribbon

National Reserve Ribbon

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