Manager Project, Server Engineer, IT Consultant

MANSOOR A. KHAN

***** **** **** *****, *****, Tx-76053, 817-***-**** * Email: ************@*****.***

QUALIFICATIONS SUMMARY

Strong background in managing people, planning and developing diverse IT related projects, interfacing with agencies, departments, and individuals to complete objectives, and creation of extensive and thorough documentation for clients and employees.

Proven track record of developing and implementing solutions to multidimensional, complex operational problems.

Outstanding interpersonal and communication skills.

High-energy self -starter with the ability to develop and maintain an efficient, highly productive work force.

EDUCATION

University Of Houston, Clear Lake, Texas

BS: Computer Systems Design, May 1997

AA: Aerospace Technology, December 1995

TECHNICAL BACKGROUND

Packages: Altiris 7.5, VMWare 5.0, SCCM 2012/2007, Exchange 2010/2007/2003/2000/5.0/5.5, Cisco Works, Dell OpenManage, SharePoint Portal Server 2003, SMS 2003/1.2/2.0, SQL Server 2000/6.5/7.0,

Office 2010/20072003/2000/97/95, Outlook 2010/2007/2003/2000/98, Hp Jet Admin, Compaq Insight Manager, Compaq Insight Manager XE, Compaq Active Update, Compaq SmartStart, Checkpoint Firewall 4.1, Cisco Config Manager, Lotus Notes v4.6, GroupWise Clustering, Windows NT/2000/2003 Clustering, Novell 5.X Clustering, Ghost, DriveImagePro, Ghost Explorer, Image Centre, Nuview StorageX, Availl Replication Server, Quest NDS Migrator

Operating Systems: Windows Server 2012, Windows Server 2008, Window Server 2003/Enterprise, Windows 2000 Data Center, Windows NT 2000/Advanced Server, Windows XP Professional,Windows 2000 Professional, NT Server 3.51/4.0, Windows NT workstation 4.0, Windows 98, Windows 95, windows 3.11, DOS, Novell 3.12/4.0/5.0, Cisco 11.3,12.0

Network: Ethernet 10/100/1000, ATM, Token ring, Frame Relay, ISDN

Hardware: IBM xSeries Servers x3750/3650/3630, Cisco routers 2600/4000/6500/7500 series, Cisco Switches 2900/1900, Cisco WAFS 5.11, Dell NAS Powervault 770/745N, Dell SSL 2020, Compaq PROLIANT DL360/380/580 Servers, XioTech Magnitude Storage Area Networks, Compaq RA4100 Cluster SAN hardware, Compaq ESA 12000 SAN hardware, Dell PowerEdge Servers, Meridian CD towers, Hp LASER JET Printers, TEKTRONICS, Laptops, Pentiums, Modems, Racks, Dell Remote Assistant Card, Compaq Remote Insight Board

Telecom: Data communication, error detecting and correcting codes, OSI model, asynchronous and synchronous digital transmission

Remote Services: Windows Terminal Services,Windows NT RAS, CITRIX 1.7, SMS 2.0, Metaframe, Pcanywhere 9.0, Remotely Possible 32 v4.0a

PROFESSIONAL EXPERIENCE

July 2001 to Present

Technology Consultant III

HP, Inc.

Server 2012 R2 virtualization using Systems Center Virtual Machine Manager in a cluster environment and DR site using Hyper-V Replica, Self Service through App controller in a private cloud

Implementation of Systems Center 2012 R2 products including Operations Manager, Data Protection Manager, Service Manager, and Orchestrator

Experience with Server security compliance and hardening

Large data center experience with racking/stacking servers and cabling

Extensive experience in troubleshooting and remediating hardware issues with HP, Dell and IBM Servers

SCCM 2012/2007 software delivery, break fix and health monitoring of multiple sites, OS image deployments and patch management for over 40000 clients

Windows 2008 Active Directory support for a large client environment

Windows Server 2012 R2 upgrades from Server 2008

Microsoft SCCM 2007 design and implementation

Exchange 2007 support and administration

Windows 2003 Active Directory design, implementation, and migration from Windows NT v4.0/Novell 5.x for about 10000 plus user environment using Quest NDS Migrator

Windows 2003 and 2008 Server Administration, patch management, and OS troubleshooting.

Server 2008 R2 Data and Applications migration from Server 2003 and 2000 OS

Server 2008 R2 deployments and testing

Microsoft SharePoint Portal Server 2003 Proof of concept, design, testing, and full implementation for a Major Airline Reservation Company

Microsoft SMS 2003 Implementation for approximate 45000 seats

Manage different projects financials ranging from $1.2 Million to $15 Million

Work with Major Vendors on a regular basis for projects cost models and Implementations

Manage a team of 25 Server Engineers to consolidate 200 Novell Server to Windows Server 2003 Dell NAS PowerVault 770N Architecture

Implement real time data replication for international locations using AVAILL and Double Take Software

Roll Out Windows XP using SMS OSD deployment feature for 5000 seats

Enterprise deployment of Dell NAS Storage Systems World Wide for reservation and commercial hosting company

Oversee the management of IT department and 24/7 mission critical apps

Design and Implement DFS structure using NuView StorageX for 400+ Wintel Servers

Design, Test and Implement Disaster Recovery Processes and Policies for Data Storage over WAN

Design Backup Policies for Exchange 2003

Gap Analysis documentation and Project Management using Microsoft Project and MSOffice 2003

Design and Implement Windows 2000 Active Directory infrastructure for about 7500 plus user environment

Novell NDS conversion to Win2k Active Directory

Troubleshoot and resolve complex issues for different messaging platforms

Novell GroupWise 5.5 conversion to Exchange 2000 Enterprise Messaging platform

Process and documentation for coexistence between NDS and Microsoft AD services

Windows NT v4.0 Server Administration and Management

Implement Network and OS security baselines for large accounts

Implement capacity planning and life cycle engineering for large accounts

Extensive Compaq, Dell, Hp, and IBM Servers evaluation and testing

Novell Enterprise GroupWise Messaging Cluster planning, design, testing and documentation for the customer

Integration CA Unicenter TNG WorldView Agents with Compaq Insight Manager v2.0 for Windows NT 4.0 and Novell NDS Servers

Tested Compaq Toolkit Scripting Windows 2000 Server Utilities for Compaq Proliant Hardware Server setup

XioTech Storage Area Network design, testing, and evaluation

Vlan Cisco 2900 and 1900 Series Switches setup and testing

Evaluation, testing, and documentation for Compaq TaskSmart Web Caching Devices

Studied, testing, and documentation for Network Appliance Servers from different Vendors

Discover new technologies for customers

Tested Compaq Proliant ML and DL series Servers and Components.

Documentation and proposals for various type of projects

Dell Server Hardware evaluation and performance testing

Tested and Implemented Network Attached Storage products

September 1999 to June 2001

NETWORK ENGINEER

Baylor College of Medicine

Upgrade major Network infrastructure devices using Cisco 4000 and 6000 series routers

Project Manager for SMS 2.0 Site design, implementation and deployment

Design SMS 2.0 software deployment packages to deploy Office 2000 in various configurations.

Build CDs to ship to all remote sites that were used for unattended installs.

Provide Server Administration of over 300 Network Servers consisting of Proliant Servers

Provide consultation for clients about networking and LAN issues

Build Novell 4.1 Servers and Implement Directory Services

Novell NetWare 3.12 to NT 4.0 migration and administration.

Project Leader for Outlook Migration

Project Leader for Oracle Applications deployment

Team member of Office 97 Rollout.

Project Leader for SMS 1.2 Rollout.

Design and Implementation of an Intranet using Microsoft’s BackOffice

Installation of Networked PCs and manageable Hubs

Upgrading hardware and software for PCs and Laptops

Provide over 1200 users support via telephone and desktop

Implementation of CITRIX 1.7, and RAS Server

Configured and tested network setting and addresses for TCP/IP,

IPX/SPX, PPP compatible protocols

Implementation, configuration and support for DHCP, WINS and DNS

Troubleshoot connectivity and networking problems for 95 and NT

Provide Remote and desktop training to end users for Outlook and CITRIX

January 1998 to September 1999

SYSTEMS MANAGEMENT SERVER ENGINEER

AKERMERITIME, Inc.

Design and implement the enterprise SMS site system

Build and setup Servers, raid controllers, fiber storage.

Build Server racks for Compaq and Dell Business critical Servers

Implement Security, define outlines and procedures for daily business operations

Project Leader for the enterprise SMS Rollout for 6000 desktop computers and 2000 MACINTOSH clients

Documentation and proposal team leader

SMS Integration with Compaq Insight Manager

Optimization and backup for SMS Site system and SQL Server 7.0

Package creation and distribution to multiple sites

Remote troubleshooting using health monitor and SMS Remote feature

Perform Year 2000 upgrades, patches, and service pack deployments

SAP Front end deployment and advertisements using SMS

Office 97 Rollout for 1000 clients using SMS

Provide SMS training to help desk Analysts

Project Leader for enterprise Pcanywhere deployment

May 1996 to December 1997

SENIOR LAN/NETWORK ANALYST

UNOCAL (76)

Novell NetWare 3.12 to NT 4.0 migration and administration.

Project Leader for Outlook Migration

Project Leader for Oracle Applications deployment

Team member of Office 97 Rollout.

Project Leader for SMS 1.2 Rollout.

Design and Implementation of an Intranet using Microsoft’s BackOffice

Installation of Networked PCs and manageable Hubs

Upgrading hardware and software for PCs and Laptops

Provide over 1200 users support via telephone and desktop

Implementation of CITRIX 1.7, and RAS Server

Configured and tested network setting and addresses for TCP/IP,

IPX/SPX, PPP compatible protocols

Implementation, configuration and support for DHCP, WINS and DNS

Troubleshoot connectivity and networking problems for 95 and NT

Provide Remote and desktop training to end users for Outlook and CITRIX

January 1994 to May 1996

CLIENT/SERVER INFRASTRUCTURE SUPPORT

ROCKWELL INTERNATIONALS, INC.

Implement and Maintain multi Server TCP/IP 10/100 Ethernet.

Conducted onsite support for Windows95, NT3.51/4.0 and DOS

Connected workstations to Ethernet communication hub

Conducted onsite software and hardware installation for MIS dept.

Provided assistance and training for over 350 end-users

Maintain operations of MIS hardware, software and communication

Networking, Repairing, and troubleshooting 95 and NT problems

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HONORS

Natural & Applied Sciences Scholarship (University of Houston, Clear lake)

Rockwell Scholarship Award for Academic Excellence (SanJacinto College)

Deans Honor Roll in SanJacinto College for three semesters

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