Anureet Kaur Anand
*************@*****.***
SUMMARY
A thorough professional over 9 years experienced in field of Oracle Fusion Middleware technologies (Weblogic, OSB, SOA, OEM, OER, Coherence, BAM, B2B, OAG) with current role as Technical Lead. Have experience of Designing Architectural and solutions for Middleware Products implementations for an Enterprise. Worked in various environments and supported Fusion Middleware Enterprise Environments for Telecom, Insurance, Banking, Oil & Gas domains.
SUMMARY OF SKILLS & EXPERIENCE
Experience: 9+ years
Current Assignment: Wipro Ltd
Designation: Technical Team Lead
Overall Experience
• Proficient in Installing and configuring Oracle Fusion Middleware components like Weblogic, OSB, SOA suite, BAM, B2B, OAG, OER, OEM, Coherence.
Have been defining solutions/architectures for Oracle FMW component implementing for various customers.
Experienced in designing SOA security solutions using Oracle API Gateway (OAG)
• Proficient in deployments on Weblogic, OSB, SOA Suite, OAG using out of box functionalities or scripts.
Maintaining environments by regularly applying Oracle security patches and other PSU’s and Bundle patches.
Write documentation to help describe the purpose and use of Oracle FMW features, tools and functionality.
• Expert in handling Customer sites requirements gathering, creating documents using Microsoft Visio, and implementation, change management, go live support.
• Expert in Upgrading Oracle FMW components from 10g to 11g, 11g to 12c like JDK, Webogic, OER, OSB, SOA Suite, B2B, BAM
Troubleshooting issues by analyzing logs, thread dumps, using OEM tool, tcpdumps (using Wireshark to analyze) and sharing RCA with customer
Supporting and managing Disaster recovery (DR) site for customer
Coordinating with Network team, Load balancer team and DNS team for troubleshooting issues
Expert in implementing SSL setups between Oracle FMW components and its interfaces
Supporting concepts like Distributed JMS, JDBC, Inter-domain communication
Implemented concepts like throttling and work managers (Min/Max threads constraints) for protecting downstream/provider systems to be flooded with live traffic.
Expert in datacenter movement planning, documentation, coordination, support.
• Expertise in troubleshooting code and determine different levels of action (e.g. short term fixes versus long term fixes, defect versus enhancement, etc.).
• Managing complex environment supporting Weblogic integration with JBoss over JMS Bridge, Tuxedo, Siebel over JMS
Integrating Weblogic and OER with customize Active Directory.
• Using Coherence as result cache for OSB business services and deployment coordinator for SOA deployments.
• Integrating Oracle Coherence and OEM for Coherence Cache Data management. Also, using command line tool for cache data management.
Expertise in troubleshooting performance/runtime issues in production environments.
Proficient in administrating Oracle Fusion Middleware technologies including Weblogic, Oracle Service Bus (OSB), Coherence, Business Activity Monitoring (BAM), B2B, Oracle Enterprise manager Cloud Control, OER, Oracle API Gateway (OEG/OAG)
Experience in handling offshore – onsite coordination.
Experienced in managing 24 by 7 Production environments for various Enterprise architectures for Telecom, Banking, Insurance and other domains.
• Have been assisting Clients in scalability, capacity planning and reviewing systems architecture for Oracle FMW components.
• Proficient in JVM tuning and Garbage Collection techniques.
• Interface with Client Services, Tech Support/Developers to determine functionality to be included in release (planning and Change Control Board Meetings).
• Very effective in communication both verbal and written and have been single handedly managing customers/customer sites.
• Work with internal and external customers on technical solutions
• Supported Oracle Fusion Middleware products on different platforms UNIX (AIX, Solaris, HP-UX), LINUX, Windows.
• Experienced in scripting using Bash Shell scripting and WLST.
• Have been reviewing proposed solutions from development teams and providing expert advice and ensuring following of industry standards.
• Single handed supported environment migration/upgrade. Have been helping developers in migrating applications.
• Have experience of working with Clients from various geographies.
Have experience of solely handling complete site for clients maintaining SLA’s, answering queries, preparing documentation, upgrading, maintaining patch levels, managing runtime issues, performance of servers.
Hands on experience on Oracle Database 9i Architecture, Level 1 support and Backups using RMAN tool.
• Working as Technical Lead and has experience of managing a team of 10 resources.
WORK EXPERIENCE
S.No
Organization
Designation
Duration
1
Wipro Ltd
Technical Team Lead/ Consultant
July 2011 – Till date
2
Tech Mahindra Ltd
Senior Technical Associate
July 2010 – July 2011
3
Nucleus Software Exports Ltd
DBA
June 2006 – July 2010
ACHIEVEMENTS
C-sat by reducing failure count from 51% to 2% for Customer centric services.
Improved Achieved SLA of critical production services and improved it from 70% to 99.8% success rate.
Best Admin award in quarterly Wipro Practice Meet 2015
Best Delivery Team in Wipro-Aircel Quarterly Awards 2012-13 while acting Team Lead.
Best Manager Award in Wipro-Aircel Engagement Half yearly Awards 2012.
Received "Special Recognition & Unique Contribution” award in Wipro-Aircel Engagement Half yearly Awards 2012.
Best New Joinee of the year award in Wipro-Aircel Engagement Annual Awards 2011.
Award for Most Disciplined team in Nucleus Annual awards 2010.
Employee of the Month, Dec 2007.
PROJECT DETAILS
Project Name : Fusion Middleware Team
Client : Wipro - Halliburton
Technologies : Weblogic, OSB, SOA Suite, OEM Cloud Control 12c, Coherence, BPEL, OAG, BAM, B2B, OER.
Platform : Oracle Linux 6, RHEL 5
Duration : March 2014 – till date
Description:
Halliburton implemented service-oriented architecture (SOA) around its existing enterprise system -improving IT governance and support for business objectives. The company used Oracle Fusion Middleware to standardize data provisioning and facilitate an SOA approach to accelerate entry into new markets, have increased revenue through their product service lines, make their field personals more efficient. From Middleware Admin prospective, the project was to manage all environments for all admin related activities. Maintaining performance of production servers by regular monitoring through OEM and maintaining all the SOA components on latest Patch sets. Designing architecture for different Middleware components.
Responsibilities:
Solely handling environments from Development to Production with Oracle Fusion Middleware components Weblogic, SOA Suite, Oracle Service Bus (OSB), Coherence, Business activity monitoring (BAM), Business 2 Business (B2B), Oracle Enterprise Repository (OER), Oracle API Gateway (OAG) and Monitoring tool OEM.
Providing technical assistance and recommendations on regular patching of all environments.
Designed, Installed and configured Fusion middleware Enterprise Environment with High availability (HA) solution by implementing Clustering and Whole server migration for Oracle B2B implementation. Implementing HA for SAP, File, FTP and DB adapter.
Creating Architecture documents (Microsoft Visio tool).
Helped customer in accessing hardware before implementation of B2B and capacity planning of Enterprise service platform (OSB, SOA suite)
Setting up SAP Adapter for communication (IDOC exchange) between SOA servers and SAP.
Troubleshooting issues by analyzing logs, thread dumps, using OEM tool, tcpdumps (using Wireshark to analyze) and sharing RCA with customer.
Using Oracle Coherence for OSB business service result cache and deployment coordinator for SOA suite.
Solely upgraded Oracle FMW enterprise environments to latest 11g Patch Set level and then to 12c. Created plan, documents with minutest details, and implementation, testing.
Supported Datacenter movement for Production servers. Handled everything single handedly starting from planning, documentation, coordination, testing.
Setting up SLA alerts for OSB services.
Maintaining all the SOA components on latest PS’s and BU’s.
Coordinating with vendor (Oracle) for any product bugs and resolutions
Integrating Weblogic and OER with Active directory.
Designing SOA security solutions using Oracle API Gateway (OAG). Implemented OAG as proxy server for B2B solution and setting up 2-way ssl with all the trading partners.
Monitoring the environment using OEM and setting up alerts as and when required. Also, created custom HealthCheck Policies in OAG, composites in SOA and services in OSB.
Meeting Business requirements with coordination with Development/Transformation and interfacing teams.
Maintaining Documentation in Sharepoint.
Coordinating with Change advisory board for changes to be moved to production.
Coordinating with Network team, Load balancer team and DNS team for troubleshooting issues.
Worked on integration of Coherence with OEM 12c for Coherence Cache data Management. Also, using command line tool for cache data management.
Worked as onsite lead and coordinating with offshore support for delivery.
Project Name : Aircel T&M
Client : Wipro - Aircel
Technologies : Oracle Weblogic 10.0 MP1, ALSB 3.0, OWSM 10g
Platform : Solaris 10
Duration : June 2011 – Dec 2013
Description:
The project was to manage 24*7 operations for leading telecom provider. The support included Prepaid/Postpaid activations, Billing, MNP, Mediation, RA, FMS, Self-Care etc.
Responsibilities:
Technical Lead for Enterprise Service Bus (ESB) operations team working 24 by 7.
Handling operations of 3 varied applications (Using .Net and Java) and ESB in 24 by 7 environments.
Supporting Asynchronous (using Distributed JMS implementation) and Synchronous calls in ALSB.
Supporting concepts like Distributed JMS, JDBC, Inter-domain communication.
Maintaining Stringent Service level agreements (SLA) with Customer.
Implemented concepts like throttling and work managers (Min/Max threads constraints) for protecting downstream/provider systems to be flooded with live traffic.
Capacity planning for Production environment having weblogic and ALSB main components by Transactions per seconds (TPS) calculation.
Managing complex environment supporting Weblogic integration with JBoss over JMS Bridge, Tuxedo, Siebel over JMS.
Troubleshooting production issues w.r.t to Weblogic (product bugs, code based issues) and ALSB (product bugs, service implementations) and providing RCA’s.
Did JVM tuning for performance issues in production environment.
Supporting and managing Disaster recovery site for customer.
Providing solutions at the runtime for Severity 1/Priority 1 issues.
Working experience at client locations and handling direct customer interactions.
Meeting Business requirements by delivering ALSB services with coordination with Development/Transformation teams.
Continuous monitoring of systems using Oracle Enterprise Manager (OEM), HP Performance Manager.
Coordinating with Change Advisory Board for moving changes into production environment.
Coordinating with Incident Management teams for handling and closure of severity ticket.
Managing production documentation and maintaining CVS repository
Initiated inter-teams internal training programs.
Project Name : My World Environment
Client : Tech Mahindra - AT&T
Technologies : Weblogic 10g
Platform : Solaris 10
Duration : July 2010 – June 2011
Description:
The project was to maintain the application deployed over weblogic on solaris platforms for the client. Alongside the application the environments have to be looked into. The applications were J2EE based applications which had regular deployments on request from dev teams.
Responsibilities
Migration of environment from 10g to 11g
Supporting application teams to migrate to 11g. Debugging issues while migration along with Dev team, suggesting solution and implementing changes.
Maintenance/Monitoring of Development and QA environments running on Weblogic 10g.
Regular deployments for application in development and QA environments.
Troubles0hooting issues relating environments and application(coordinating with development team)
Support on Unix based platform
Using ANT and Bash Shell scripting for regular maintenance and deployment purposes
Project Name : Migration of Cash@Will from OAS 10g to OFMW 11g
Client : Nucleus Software Exports Ltd
Technologies : Oracle Application Server 10g, Oracle Fusion Middleware 11g, Oracle Weblogic 10.3
Platform : AIX, Solaris 10, Windows 2003
Duration : While associated with Nucleus (June 2006 – July 2010)
Description:
Nucleus required application to be migrated to latest technology on latest patch set. Hence, we migrated the application from Oracle Application 10g to Oracle Fusion Middleware 11g. The application involved Forms and reports(multilingual) and J2EE application.
Responsibilities
Installing Oracle FMW 11g and Oracle Weblogic 10.3 on Solaris, AIX and Windows.
Supporting developers by troubleshooting the problem in Application migration.
Configuring the Forms and Reports application on the Oracle FMW 11g with reports support multi-lingual reports.
Creating weblogic Domain, adding managed servers for deploying application.
Configuring weblogic cluster for high availability.
Creating JDBC datasource for application connectivity with database.
Crating JMS destinations (Queues) as required by application.
Troubleshooting issue while and after application deployment.
Creating individual users with for developers with deployment role.
Tuning environment for optimal performance.
Project Name : OEM Grid Control Implementation in HA architecture
Client : ACOM, Japan
Technologies : OEM Grid Control, Oracle 10g Application Server, Oracle DB
Platform : Linux, AIX
Duration : May 2008 – May 2009
Description:
Under a complex architecture, requirement was to monitor all the Oracle Databases and Application Servers from OEM GC so that any issues in the setup could be identified well before and preventive/corrective actions be taken in advance. This was applicable for both test and production environments. Two different environments were set up.
Responsibilities:
Setup of OEM GC in HA (cold standby) architecture.
Configuring OAS and DB to communicate with OEM by installing OEM agents
Managing infrastructure for OEM and its connection with targets
Monitoring and alerting for more than 150 targets
Integrating OEM with Patrol for unified monitoring and alerting
Single handed ownership of the complete project and creating L1 and L2 support teams
Solving the performance related problems through memory tuning, parameter settings for HTTP, OC4J etc
Suggestions like removing logs etc regularly to avoid performance issues
Setting up scripts for start-stop and monitoring with OEM
Co-ordination with Production team for errors/issues and troubleshooting
Co-ordination with Production team for implementation of solutions/workarounds
Project Name : Oracle FRS Setup, Maintenance and Support
Client : ACOM, Japan
Technologies : Oracle 10g Application Server Forms and Reports Services
Platform : AIX, Red Hat Linux 64-bit
Duration : May 2008 – May 2009
Description:
The products provided by Nucleus Software required Oracle Application Server Forms and Reports as the Middleware platform for applications to be deployed. Under a stringent production system, the onus of maintaining the OAS in production was also an embedded part of project.
Responsibilities:
Installing Oracle AS 10g FRS and providing online support in setting up of AS
Providing training to Production team for troubleshooting the problems in Application Server.
Configuring the Forms and Reports applications on the AS.
Extensive work on Oracle Forms and Reports Server (English and Non-English platforms
Developing scripts to check the logs regularly particularly for any errors or performance issues
Performance Tuning for production server by setting timeouts etc.
Capacity planning for the Server.
Project Name : OC4J and Web Cache Clustering, Load Balancing for Forms and SSL implementation
Client : Emirates Bank, Axis Bank, SBI
Technologies : Oracle 10g Application Server
Platform : Windows 2000, Solaris 9
Duration : While associated with Nucleus (June 2006 – July 2010)
Description:
The client required clustering of OC4J and Web Cache for High Availability, Performance enhancement for LMS using Load balancing for Forms and LOS applications using clustering on Oracle Application Server 10g release 2. SSL implementation over HTTP is also a feature of the project.
Responsibilities:
Remotely installing Oracle AS 10g or providing online support in setting up of AS
Support developers by troubleshooting the problem in Application Server.
Configuring the Forms and Reports application on the AS.
Setting up OC4J Clustering
Setting up Webcache as a load balancer
Setting up SSL using HTTP.
SPOC for Backup and Recovery of Oracle Application Server 10g using backup and Recovery tool.
Check the logs regularly particularly for any errors or performance issues
Performance Tuning for production server by setting timeouts etc.
Capacity planning for the Server.
Implementing SSL over HTTP using Certificates and wallets generated by using OCA.
EDUCATIONAL / PROFESSIONAL QUALIFICATION
B.Tech (IT) from Punjab Technical University, Jalandhar, India with 77% aggregate.
10+2 passed from RBDAV School Bathinda, India with an aggregate of 65% aggregate
HSC passed from ST. Xavier’s High School Bathinda, India with an aggregate of 81%
PERSONAL DETAILS
Date of Birth - 12th Dec 1984
Gender - Female
Marital Status - Married
Languages - English, Hindi, Punjabi
Visa - H1B (Valid Till Jan 2017), Canadian Permanent Resident