Truck Driver Customer Service
Resume:
Medline Industries
Transportation Supervisor
June 2014- June 2015
Train and instruct drivers on delivering products to customers
Run weekly routes for delivery for vacations and emergency situations
Interview and hire qualified candidates
Employee relations: Maintain local driver files, employee counseling, disciplinary action including terminations
Handle driver/customer complaints
Coordinate weekly work schedules, Delivery schedules and vacation schedules
Process, Payroll, Time cards & attendance
Prepare daily/weekly/monthly reports
Maintain safety free warehouse
Maintain trucks to DOT Regulations
Maintain Class A CDL license/Air Brake, Doubles
December 2009- June 2014
Lead Driver/Route Driver
*Drive a Tractor Trailer 48Ft-53Ft
*Run Weekly Routes for Delivery to Health Care Providers
*Load/Unload and Arrange route for delivery
*Respond to customer request and complaints
*Maintain accurate preventive maintenance records
*Posses a Class A CDL/Air Brake, Doubles
* Maintain personal DOT regulations and testing as relates to my position
Complete Personnel Logistics
January 2007 – June 2009
Supervisor
Supervise 11 truck drivers
Train and instruct drivers on delivering products to customers
Run weekly routes for delivery for vacations and emergency situations
Interview and hire qualified candidates
Employee relations: Maintain local driver files, employee counseling, disciplinary action including terminations
Handle driver/customer complaints
Coordinate weekly work schedules, Delivery schedules and vacation schedules
Process, Payroll, Time cards & attendance
Prepare daily/weekly/monthly reports
Maintain safety free warehouse
Maintain trucks to DOT Regulations
Maintain Class A CDL license/Air Brake, Doubles
C-1 Truck Driver Training
February 2006 – January 2007
Instructor
Train and instruct students on tractor trailer driving
Classroom teaching on Company and DOT regulations
Teach students driving skills, backing skills, braking, and turning radius
Teach students how to Conduct Pre-trips on Tractor trailer unit
Test students on skills learned over the 3 week class on how to obtain CDL license
Maintain paperwork on number of hours a student receives instruction in class and behind the wheel driving
Over the road driving evaluation of student prior to final testing
Posses Class A CDL/Air Brakes, Doubles Endorsement
Gordon Food Service
April 1999 – February 2006
Sales Service
Drive a Tractor Trailer
Load and deliver food and related products
Perform Back Hauls
Plan routes and arrange loads for delivery
Posses Class A CDL/Air Brakes & Doubles Endorsement
Communicate with customers and customer service for food orders
Respond to customer request and complaints
Maintain accurate preventative maintenance records
Compile monthly fuel reports
Republic Services-Formerly B.F.I Waste Services
April 1991 – December 2001
Refuse Truck Driver
Operated a hydraulic refuse truck
Performed residential and commercial refuse collections
Created routes for daily and weekly pick-ups
Communicated with customers on requests and complaints
Maintained and performed preventative maintenance on assigned vehicle
General Car & Truck Leasing/Rental
April 1989 – April 1991
Apprentice Mechanic/Service Attendant
Performed preventative maintenance on lease and rental units
Changed truck tires, rotated and balanced tires
Kept records on file of preventative maintenance on all trucks
Fueled and washed trucks for leased customers and rentals
Transferred trucks and trailers to different customer locations in-state and out-of-state
Rollins Truck Leasing/Rental
March 1987 – April 1989
Fuel Attendant/Washer
Fueled rental/lease customers trucks
Washed trucks and trailers
Changed oil and antifreeze on trucks
Transferred trucks and trailers to different hubs
Delivered trucks and trailers to customers in-sate and from state to state
Kept track of preventative maintenance records on trucks and trailers
Education
North Central High School
References available upon request
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