Customer Service

YARAMIS ROSE-BAILEY

*** **** **** ****** *** York, NY 10036 917-***-**** ***********@*****.***

KEY STRENGTH

Professional conduct, customer service oriented and a strong team player

Have excellent communication skills, both written and oral

Ability to multitask and prioritize work schedules

Thorough and precise in my work with a good attention to detail

Speak Spanish

EDUCATION

Abraham Lincoln High School, Brooklyn, NY

Pursuing High School Diploma, Expectation June 2015

Covenant Works, New York, NY

Awarded Job Readiness Workshop Certificate, January 2015

EXPERIENCE

Waiter

Check patrons' identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages

Collect payments from customers

Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff

Take orders from patrons for food or beverages

Check with customers to ensure that they are enjoying their meals and take action to correct any problems

Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required.

Customer Service

Deliver excellent customer service and demonstrate a high degree of professionalism

Process Lay-A-Ways and Returns and exchange merchandise for customers

Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other aspects of customer service

Maintain an awareness of all promotions and advertisements

Accurately and efficiently ring on registers and accurately maintain all cash and media at the registers

Communicate customer requests to management

Enter all media from register into the tally program

Maintain orderly appearance of register area and supplies stocked

Any other tasks as assigned from time to time by any manager

Waitress Kelso’s Bistro & Bar, Brooklyn, NY 10/2014- Present

Customer Service Burlington Coat Factory, Brooklyn, NY 09/2014-Present

Customer Service CVS, Brooklyn, NY 11/2013-02/2014

COMPUTER SKILLS

Knowledge of Microsoft (Work and PowerPoint)

Experience in social media (Facebook, Tweeter, & Instagram), Internet search

Type 25 WPM

Contact this candidate