Patricia A Donahue
***** ******* ******, ****** *****, Ca 92841
E-mail: **********@*****.***
Phone: 714-***-****
Summary
Enthusiastic Loan Processing Officer who will provide excellent customer service throughout the loan origination process.
Self-motivated professional proficient in developing credit solutions and implementing objective decision making.
Maintains positive attitude and works hard to build team relationships.
Experience
Brink’s Inc, Garden Grove, Ca Sept 2014-Current
Certified Vault Specialist
Data Entry
Enter monies manifest from Financial Institutions for monies being delivered next day to customers/clients.
Enter drivers and messengers guide sheets of stops made and completed.
Ensure that money received is placed on correct delivery route.
Buy Monies from messengers to forward to correct delivery hub.
Balance
Balance Outgoing and Incoming monies to insure that vault balances.
Place monies on routes for next day delivery.
Complete cover sheets to items received from messengers to complete balancing.
Complete E-Cash log if Emergency Cash used for ATM.
Replenish run with monies if needed for Emergency ATM monies needed.
Skills
10 Key
Computer
Troubleshoot
Fax Machine
Bank of America, Brea, Ca March 1998-November 2013
Short Sale Oversight Management Team
Vendor Management/Short Sales
Adhered to all Federal and State compliance guidelines relative to retail mortgage lending.
Reviewed Short Sale process completed by Vendors to ensure compliance.
Coached and Council associates.
Call monitoring.
Short Sale Processor
Completed and reviewed Short Sales within the retail mortgage department.
Reviewed HUD for allowable fees.
Negotiated fees with Real Estate Agent and or Attorney
Obtained best value in negotiation for property
Requested additional documents from Real Estate Agent for buyer to complete process.
Mortgage Loan Processor
Completed loans for purchase and refinance of properties
Build report with client
Request additional documents needed to complete process
Ordered flood, title report, Credit Report, Insurance Dec Page, Investor guidelines, paystubs, VOI, VOE, tax returns, survey of property.
Schedule closing with Title Company, Escrow Company and or Attorney.
Underwriter (DU)
Skills
10 key
Computer
Fax Machine
Microsoft Office
LPS
Review Investor guidelines (CSAD)
Equator
MSP System
Encompass (knowledge)
Highlights
Customer Service focused
Friendly
Fast learner
Experience with Mortgage Loan Processing and Short Sales
Motivator