Microsoft Office Service
Resume:
Karen Mena CastilloBlk ** lot **, Florida villa
Loma de gato Marilao,Bulacan
Mobile No: 090********
Email Add: *************@*****.***
PERSONAL INFORMATION
Birthdate : December 12, 1986
Birth Place : Manila
Height : 5’5 ft.
Weight : 110 lbs
Sex : Female
Civil Status : Single
Religion : Roman Catholic
Nationality : Filipino
EDUCATIONAL BACKGROUND
College Degree
Course: Bachelor of Science in Hospitality Management 2005 - 2008
School: St. Mary's College of Meycauayan
Address: Saluysoy Meycauayan Bulacan
WORK EXPERIENCE/TRAININGS / SEMINARS / CERTIFICATES
Service Associate/Receptionist
Publiko Eat + Drink
Kanuha bldg, Eastwood City Libis,
Quezon City
July 2013- july 2014
Service Associate in Food and Beverage Department
Saint Regis Hotel and Resort
West Bay, Al Gassar Resort, Doha-Qatar
March 27, 2012 – January 29, 2013
Service Associate
Palm Plaza Hotel
Ermita, Manila
February 2011 – August 2011
Duties and Responsibilities:
-Ensure total customer satisfaction
- Serving & Attending customer needs and wants
- Assigned in food dispatching.
- Counter personnel handling customers order
- Assist the organization in preparing training materials
- In-charge of training the newly hired crew
Actual Shipboard Training ( 168 hrs. )
Sulpicio Lines M/V Princess of the South
October 25 – 31, 2007
On-the-Job Training : Max's Restaurant ( 300 hrs. )
Quezon Ave
May 31 – June 29, 2007
Practicum Training and Observation : Marian Cafe ( 200 hrs. )
St. Mary's College of Meycauayan January – March
Seminar on “Managing on the New Genra”
St. Mary's College of Meycauayan October 11, 2006
Seminar on “Travel and Tour Operation in the 21st Century”
Speaker : Mr. Henry Gaw of Cebu Pacific
St. Mary's College of Meycauayan
August 9, 2006
Seminar and Workshop on “Best of Bulacan Resorts: Pinoy's Summer Getaway
Sitio Lucia Resort Sta.. Maria Bulacan
September 7, 2005
Orientation and Seminar on Ice Cream Production
Nestle Philippines Aurora Blvd. Quezon City
July 13, 2005
SPECIAL SKILLS / INTERESTS
Computer Literate ( Microsoft Office Word, Microsoft Office Power Point, Microsoft Office Excel)
Basic Knowledge in Food and Beverage
Basic Knowledge in Front Office Operation
Basic Knowledge in Restaurant Operation
Baking Skills
Interpersonal Skills
Ability to Multi task
Skilled of planning of tours and seminar
CHARACTER REFERENCES
Ahmed M. Ghany
Food and Beverage Manager
Asegedech W Garci
Service Associate
Cristine Dolina
Crew at yacht
Contact this candidate