Microsoft Office Administrative Assistant
Resume:
Olena Ozhykhovska
Toronto, Ontario M8V 4B4
************@*****.***
SUMMARY OF QUALIFICATIONS
Completed Business Administration – Project Management Diploma program at George Brown College
Proven ability to work well individually as well as in a team
Able to meet deadlines and work well under pressure without sacrificing quality
Strong interpersonal, organizational and time management skills
Effective communication both written and verbal - in English, Ukrainian and Russian
Proficient in Microsoft Office and graphic design software (Photoshop, Illustrator, InDesign, Corel, etc.)
Exceptional research & organizational skills
Strong work ethic, enthusiastic, hard-working with a capacity to learn fast
EDUCATION
Business Administration Diploma Program 2012 - 2015
George Brown College, Toronto ON
Master Diploma of Marketing - Junior Specialist 2006 - 2009
National University of Ukrainian Bio- Resources and Natural Use, Ukraine
Diploma of Accounting 2003 - 2006
Ye. Khraplyvyy Zalishchyky State Agrarian College of the National Agrarian University, Ukraine
EMPLOYMENT
Administrative Assistant 2012 - 2015
Dominion Lending Centers Mortgage Village, Toronto ON
Maintain confidential records and files
Prepare documents and reports on the computer
Schedule meetings and prepare agendas
Type correspondence, reports and other files
Coordinate repairs to office equipment
Answer phones, direct calls and respond to inquires
Sales Associate 2008 – 2010
INFORMATION COMMUNICATION INC., Ukraine, Kiev
Highly skilled in providing information regarding products and services of company
In-depth knowledge of taking orders, charges, and administer billing or payments
Hands-on experience in reviewing, updating or making changes to customer accounts
Track record of listening and responding to customers’ needs and concerns
Able to handle returns and complaints effectively
Demonstrated ability to record details of client contacts and service history
Proven ability to determine answers and solutions quickly
Assistant to the Manager 2009 – 2010
COLOUR DESIGN PLUS INC, Ukraine, Kiev
Maintenance of office library, including cataloging, distribution, and record keeping
Assuring office is neat, and stocked with necessary tools for functionality
Member management, including email reminders, roster and records of financial dues
Assist with planning and execution of all society events
Management of summer interns including interviewing, tasks delegation, and scheduling
REFERENCES AVAILABLE UPON REQUEST
Contact this candidate