Property Manager

Human Resources

To Whom It May Concern:

I am looking to align myself with a company that is willing to invest in a talented, seasoned Professional with a diverse background in Real Estate. A professional whose goal as a Team Player, is to do what it takes to get the job done. As well, align myself with a company that recognizes talent and is ready and willing to move me to the next level with opportunity and advancement. By hiring me you will be strengthening your Management Team and improving the company’s bottom line.

I have worked as a Real Estate professional for ten years, which has provided me with a diverse background. Ten years of Real Estate sales and residential leasing experience combined with nine years consecutively, as a Property Manager, and two years working in a Section 8/Tax Credit multi-family community. Moreover, I have over twenty five years of experience in customer relations as well as possessing exceptional administrative and writing skills.

I am a quick study, extremely organized, professional, and based on my experience and diverse skills set, I adapt to any work environment very easily. Moreover, education has always been an important aspect of my personal and professional growth, so I ensure continuing education courses.

Thank you in advance for your time and consideration. Moreover, I look forward to the opportunity to discuss the opening with you in person. Please contact me via. email or by phone if you would like to schedule an interview.

Thank you again!

Very truly yours,

Sonali Lloyd

Summary

Seasoned real estate professional, with nine years in the private and public sectors as well as over twenty five years in the customer relations industry. Broad experience working with diverse populations and building professional and productive business relationships at all levels. Adept in: customer relations, contracts, leasing, sales, customer relations, collections, marketing, researching, and appraisals, in the real estate field. Proven leadership qualities, can motivate and supervise. Strong organizational and analytical skills ideally to be utilized in the Consumer Relations field.

Highlights

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Natural leader

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Honest and ethical

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Proficient Administrator

● Experienced buyers' agent

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Powerful negotiator

● Multi-family property management

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Excellent written & communication skills

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Highly professional

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Strong organizational skills

● Proficient in Microsoft Office

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Self-starter

● Foreclosures specialist

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Skilled multi-tasker

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Problem resolution

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Punctual

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Client management

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Knowledge of leasing and market conditions

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Sales and marketing

Experience

Inter State Reality Management, The Michaels’ Org.

Certified Occupancy Specialist January 2014 to Present

Queens Village, PA

Assisted in managing day-to-day office operations for a Section 8/Tax Credit based 470 Unit Multifamily Housing Community.

Provided excellent customer service for a meet-and-greet high traffic management office.

Responsibilities include but are not limited to processing of tax credit recertification’s, in addition to retroactive rent calculation and interims while conforming to HUD regulations and PHA guidelines

Investigated, analyzed, researched and verified income, employment, and all assets, in order to calculate new rent amounts to determine eligibility for recertification and annual rent rolls.

Created a system in order to track and follow-up on all assigned annual recertification’s and interims to ensure timely completion.

Strong time management, follow-up, and organizational skills.

Superior written and verbal skills utilized to produce comprehensive correspondence etc.

Double keyed annual recertification’s, interims, move in and move out certifications and all required documentation using Rumba and People Soft: Section 8/Tax Credit based software.

Copied, scanned, and filed completed recertification packets.

Maintained resident files including all required forms, sign-offs, leases and related documents to comply with regulatory expectations.

Maintained current and archived files and purged as required.

Responded to tenant concerns on a daily basis.

Communicated with and employed our legal team in order to resolve or assist in the resident recertification and eviction process.

Answered phones and documented all resident complaints and maintenance requests to be expedited by the maintenance team.

Peze & Carroll LLC

Real Estate Professional April 2014 to Present

Pennsauken, NJ 08110

Guided homebuyers and sellers through the process of short sales.

Counseled customers on market current status for residential and land markets.

Assisted clients in leasing of homes, retail and entertainment space.

Prepared all buyers, seller, listing and leasing contracts.

Educated clients on the current real estate market and answered any questions they had.

Coordinated appointments with prospective buyers to showcase houses and plots.

Acted as a listing agent for brokers

Generated lists of properties that were compatible with buyers' needs and financial resources.

Followed up with prospects throughout the sales process.

Actively follow-up with prospects and hot leads.

Communicated with owners regarding home and loan status.

Negotiated contracts and coordinate with lenders, attorneys and inspectors.

Verified that the legal formalities were completed prior to closing dates.

InterSolutions

Leasing Professional September 2013 to January 2014

Bala Cynwyd, PA

Responsible for greeting prospects and qualifying them using all pertinent criteria.

Recorded all telephone and in-person visits on both guest cards and by inputting data into data base software (leads to lease and Max leases).

Knowledgeable of required telephone and sales techniques.

Maintained guest cards in accordance with established procedures.

Inspected models and market ready apartments.

Communicated community and apartment service needs to Maintenance Dept. and or Property Manager.

Showed community and apartment/model and communicated the features and benefits of apartment living.

Update availability reports and process applications for approvals. (i.e., credit check, rental history, etc.)

Followed up with applicants regarding relocation status.

Ensured apartment readiness for resident move-in date.

Immediately follow-up on all prospects.

Oriented new residents to community.

Accepted rental payments from residents for processing by Assistant Community Manager.

Maintained current resident files.

Maintained and record daily inspections of the community.

Maintained accurate monthly commission records on leases and renewals for bonus purposes.

Implemented policies of the community.

Responsible for maintenance Service Requests and informing the maintenance team of all resident emergences.

Answered questions from residents about community, repairs, rent, rules, etc.

Executed follow up in a timely basis in response to all residents’ matters.

Contributed to the cleanliness and curb appeal of the community on continues basis.

Sonmoon Enterprise, Independent Contractor

Property Manager/ Residential Leasing May 2009 to Present

Burlington, NJ

Counseled customers on current market conditions for residential leasing.

Conducted apartment tours for potential tenants and answered any questions.

Worked with the owners to identify, develop and achieve community goals and objectives.

Prepared all listing and leasing contracts.

Maintain records of sales, rental, special permits issued, maintenance and operating costs, or property availability.

Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.

Conducted annual re-examination appointments and housekeeping inspections.

Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance.

Solicit and analyze bids from contractors for repairs, renovations, and maintenance.

Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties.

Maintained tenant relations with regular tenant visits and phone calls.

Managed all day-to-day activities involving tenants, subcontractors and property management.

Weichert, Realtors

Real Estate Professional April 2008 to April 2014

Burlington, NJ

Guided homebuyers and sellers through the process of short sales.

Counseled customers on market current status for residential and land markets.

Assisted clients in leasing of homes, retail and entertainment space.

Prepared all buyers, seller, listing and leasing contracts.

Educated clients on the current real estate market and answered any questions they had.

Coordinated appointments with prospective buyers to showcase houses and plots.

Acted as a listing agent for brokers

Generated lists of properties that were compatible with buyers' needs and financial resources.

Followed up with prospects throughout the sales process.

Actively follow-up with prospects and hot leads.

Communicated with owners regarding home and loan status.

Negotiated contracts and coordinate with lenders, attorneys and inspectors.

Verified that the legal formalities were completed prior to closing dates.

Education

Marylhurst University

2013

Sustainable Business

Bachelor of Science

Marylhurst, Portland, OR

Coursework in Leadership and Organizational Sustainability Development

Burlington County College

2004

Criminal Justice

Associate of Science

Pemberton, Burlington, NJ

Coursework in Law, Criminology and Penology

Computer Skills

Proficient in Microsoft Windows as well as Microsoft Office 2007 and, XP (including: Microsoft Word, PowerPoint, Excel, Access, and Outlook) also Corel Word Perfect

Familiar with Property Management Software: Rumba, People Soft, Control, One-site software; Lead to Lease; MRI Software; Max Leases; Yardi Voyager; DLS.

Licenses/Certifications

Property Management Certification, Ashworth College, Norcross, GA 3/2015

Ethics and New Jersey Fair Housing, Certification, Weichert Realtors, Burlington, NJ 6/13

Commercial Sales and Exchanges, Certification, Weichert Realtors, Burlington, NJ 6/13

HR Block Tax Specialist Certification, HR Block, Delran, NJ 10/10-3/11

N.S.R Short Sales and Foreclosure Resource (SFR) Certification, Chicago, Il, 1/10

NJ Notary Republic License, Burlington County, Mount Holly, NJ 3/08 – 3/18

NJ Real Estate License, Burlington County College, Mt. Holly, NJ 4/07

NY Real Estate License, Molloy College, Baldwin, NY 7/05

Office Support Assistant Certification in Microsoft Professional, Cittone Institute, Mt. Laurel, NJ 2/02

Affiliations

Toastmasters in Unity

Phi Theta Kappa Honor Society

The Order of the Eastern Stars * Sisters of the Nile

Burlington Association of Realtors (BCCAR)

New Jersey Association of Realtors (NJAR)

National Association of Realtors (NAR)

Abundant Life Fellowship

BK Productions (Christian Theatrical Ministry)

Other Experience

Co-Founder of Homes Uniting America Inc. since 2011. Nonprofit online one stop shop information resource which can assist moderate to low income families find housing information in their community.

Contact this candidate