Customer Service Manager

Marquila Thomas

**** ************ ** 614-***-****

Columbus, Ohio 43231 ***********@*****.***

Objective:

To join a company that offers a stable and positive atmosphere with room to grow. I never do anything less than my %100 at any job I am given. I work hard at anything I do and look forward to putting my best in the jobs I do. I always bring positive energy along with lots of fun.

Profile:

I am a self-starter and a quick learner. Versatile skill set with experience in customer service, sales and organization. I have recognized skills in leadership and customer service.

Employment History:

AR Billing, Powell, Ohio 03/2015 to Present

Call Center Representative

Handling incoming and outgoing calls, keep personal information safe, and resolve any customer issues

Noodles and Company, Columbus, Ohio 09/2012 to 03/2015

Shift Manager

Supervise 5 employees, coordinate schedules, daily activities, and resolve any customer issues

Jimmy Johns, Columbus, Ohio 08/2011 to 10/2012

Assistant Manager

Supervise 10 employees, coordinate schedules, daily activities, and resolve any customer issues

Buy Buy Baby, Columbus, Ohio 05/2009 to 09/2010

Furniture Sales Associate/Cashier

Helping customers make big decisions, assisting cashiers, training new employees

Meijer, Columbus, Ohio 05/2005 to 11/2009

Cashier

Cash handling, assisting customers, helping other team members, training new employees

Education:

Columbus State Community College, Columbus, Ohio 09/2009 to 06/2011

Westerville North High School, Westerville, Ohio

2002 to 2006

High School Diploma

References available upon request

Contact this candidate