Customer Service Data Entry
Resume:
Debrah Nauber-Finch
**** ***** ****** • Neenah, WI 59456
920-***-**** • ***********@***.***
Professional Summary
Motivated customer service specialist with over 25 years experience in a fast-paced, team-based environment.
Work Experience
Research Verifier
Convergys Work at Home
April 2015 to August 2015
Make outbound calls
Verify Education, Employment and Profession References
Data Entry
Customer Service
Alta Resources – Neenah, WI
October 2014 to February 2015
Answer inbound calls
Data Entry
Certified Nursing Assistant
St. Joseph Residence - New London, WI
March 2011 to February 2015
Maintain accurate records of patient care, condition, progress or concerns
Assisted residents with bathing, oral hygiene, grooming, feeding, restroom needs
Responded appropriately to the physical, emotional and developmental needs of patients.
Customer Service
Checkmate Cash Advance - Appleton, WI
October 2009 to February 2010
Greeted each customer that entered the store to find out what each customer was inquiring about.
Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems in a timely manner.
Built long-term customer relationships and advised customers on purchases and promotions.
Additional Information
Skills
Strong Client Relations
Customer Focused
Inbound and Outbound calls
Maintains Confidentiality
Independent Worker
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