Auto Claims Adjuster
Resume:
LAMAR GODBOLT
**** * ******** #*** ******** TX **150
************@*****.***
Summary of Qualifications:
-Academic Credentials – Bachelor of Science degree in Mass Communications
- Auto and Property Insurance License
- 5 years insurance experience
-10 years of experience in customer service
-Proficient with all aspects of communications, interpersonal skills, and quality customer service
-1 year supervisor experience
Work History:
December 7, 2014-present Blue Cross Blue Shield (temporary)
Medicaid and Medicare Customer service representative
-Service doctors, pharmacies, and other medical professionals with attesting and registering for
Incentive programs. Service all aspects of Medicare and Medicaid programs and assist with
Electronic health records.
August 27, 2012-November 5 2014 Esurance-Richardson TX
Claims Adjuster
-Work on a team of claims adjusters managing auto insurance claims. Duties include claims
handling, working inventory, and servicing claims in a time manner. Various other claim
management duties as well
Jan 05, 2009-Aug 29 2011 Sitel - Amarillo, Texas
Supervisor
- Supervised a team of 15-20 people ensuring excellent customer service. Also performed other
supervisor duties such as hiring agents, keeping accountability of attendance, maintaining all
work regulations, etc.
Oct 04, 2006-Jun 2011 Cumulus Broadcasting - Amarillo, Texas
Broadcasting and Advertising
-Duties include broadcasting, sales team, and various customer service duties.
Sep 18 2006- May 30 2008 Sperion Staffing(Amarillo)
Various temporary Customer Service Positions
Jul 05, 2006 - Sep 05, 2006 Muscular Dystrophy Association (Temporary) - Amarillo, Texas
Temporary Program Coordinator
Coordinate programs and raise money for local MDA clients.
Jun 01, 2001 - Sep 01, 2001 VA Hospital - Amarillo, Texas
Work-Study Program
• Prepared bills and/or invoices
• Verified accuracy of billing data and revised errors before sending out bills • Kept records of
invoices and support documents
Jun 01, 2000 - Jun 01, 2001 Access Learning Center - Amarillo, Texas
Work-Study Program
• Provided extra assistance to students with special needs, such as non-English-speaking students
• Tutored and assisted children individually or in small groups in order to help them master
assignments
Jul 06, 1994 - Feb 12, 1997 United States Army - Killeen, Texas
MOS-75D
• Various job roles; duties depended on where I was stationed
• Security experience and common knowledge of basic military operations
Education:
Jan 2002 - Dec 2007West Texas A&M - Canyon, Texas
Education Level: Bachelor’s Degree
Major: Mass Communications
Minor: Criminal Justice
GPA: 2.7
Total Hours: 161.0
Graduated: Yes
Aug 1998 - May 2001 Amarillo College - Amarillo, Texas
Education Level: Associates Degree
Major: Mass Communications GPA: 3.1
References available upon request
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