Customer Service Pharmacy

BEIRUT - LEBANON

HUSSAM FAKIH, PHARMD

961-******** – ******.*****@*****.***

****.*****@*******.***

CAREER OBJECTIVE

Self-motivated and determined pharmacy graduate with community pharmacy experience and a passion for customer service seeks a position where I can apply my medication dispensing and medical counseling skills to provide exceptional health services to customers.

SUMMARY

Licensed doctor of pharmacy trained in community and hospital pharmacies. Demonstrated leadership and communication through organizing and delivering community health campaigns, patient education, and staff presentations.

HIGHLIGHTS

-High-energy and dependable individual that is focused on continued professional development

-Dedicated to improve the health and wellness of others

-Committed to overcoming daily challenges leading to positive patient outcomes

-Thrives on the challenge and is flexible, adaptable and willing to learn. In addition, the commitment, enthusiasm and determination to succeed that I bring to every task and ensure that I am an asset in the workplace.

EDUCATION

2014 - 2015 Lebanese International University PharmD

2009-2014 Lebanese International University Bachelor in Pharmacy

2008-2009 Lebanese International University Freshman Sciences

2006-2008 Al Andalus School, Saudi Arabia Grade 11 and 12

2005-2006 Saudi Arabian International School Grade 10

Work Experience

February 2015 – Present Pharmacist Ras Beirut Pharmacy

January – June 2013 Private Tutor N/A

July – August 2009 Data Collector Infopro Center for Economic

Information

Professional Trainings and Achievements

PharmD Thesis Prevalence and Risk Factors for Extended Spectrum Beta Lactamase Urinary Tract Infections in Hospitalized Adult Patients in Lebanon

Spring 2015 Advanced clinical internship in Zahraa University Hospital in the Pediatric Department for 1 month

Spring 2015 Advanced clinical internship in Makassed University Hospital in the Internal Medicine department for 1 month

Spring 2015 Advanced clinical internship in Makassed University Hospital in Diabetes and Endocrinology clinic for 1 month

Fall 2015 Advanced clinical internship in American University of Beirut in the Intensive Care Unit for 1 month

Fall 2015 Advanced clinical internship in American University of Beirut in the Cardiac Care Unit for 1 month

Fall 2015 Advanced clinical internship in Rafik Al-Hariri Hospital in the infectious diseases department for 1 month

Spring 2014 Clinical pharmacy internship in the Military Hospital for 9 weeks

Spring 2014 Pharmacy practice experience in the Drug Information Center in the Order for Lebanese Pharmacists for 3 weeks

Spring 2014 Clinical pharmacy internship in La Croix Hospital for neurologic and psychological disorders for 3 weeks

Summer 2013 Pharmacy internship in Light-house Pharmacy for 2 months

Pharmacy internship in the Military Hospital Pharmacy for 1

month

Summer 2012 Pharmacy internship under the supervision of School of Pharmacy at

Pharmacy Dbaibo

Spring 2012 Participated in pharmacy day held by LIU School of Pharmacy, Bekaa

Campus and won second place for best presentation

Summer 2011 Pharmacy intern in Pharmacy Mazen in Beirut

SKILLS

Confident communication and decision making skills to provide informed advice on OTC lines to customers in a community pharmacy environment

-Well-developed interpersonal and team work skills to operate effectively as a member of multi-disciplinary teams and contribute to high quality patient oriented service

-Able to display sensitivity and inter-cultural awareness when dealing with patients and customers from diverse backgrounds

-Computer skills: Word, Excel, Power point

-Softpharm program

-First Aid certificate in 2013 from Al Hayaa Sohia Civil Defense

LANGUAGES

English and Arabic

REFERENCES ARE AVAILABLE UPON REQUEST

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