Customer Service Sales
Resume:
LEONARDO F. RIVERO LOPEZ
Houston TX 77007
Cell: 786-***-****
E-mail: **********@*****.***
As an accomplished sales executive with a strong foundation in international business operations I am seeking well established sales companies where I can make good use of my education and creative skills. I have planned and successfully executed short and long term revenue deriving strategies within the sales field as well as aggressively prospected and maximized sales by providing exemplary customer service, which squashed the competition. I offer an in-depth understanding of the sales-cycle process while still remaining focused on customer satisfaction throughout all stages
EXPERTISE
•Sales Team Supervision
•Business Negotiation
•Relationship Building
•Securing Deals
•Potential Client Strategy and Approach
•Presentations & Proposals
•Sales Training
•Formalization of Marketing Campaigns
PROFESSIONAL EXPERIENCE
USPS Postal Office
Postal Support Employee (PSE) clerks Temporary job
•I performed a variety of tasks including processing, sorting, and distributing mail as well as parcels. I also utilized manual and automated systems within the Mail Processing Facility.
•The automated system work consisted of quick scanning of all packages then directing them to the right station for the corresponding final address.
•Manual system work required organizing and placing mail in the correct post office box as well as ensuring that detailed attention was given to correctly separate first class mail from presorted standard mail designated for recycling.
• Finally my additional duties consisted of loading, unloading, and transporting heavy mail equipment within the facility, with some additional processing duties as required.
Solid Logistic Llc: Sept 2014 – Nov2014
Deliver Driver; Customer Service Representative
•Arrange and organize all warehouse pallets that need to be shipped
•Check all product labels in detail for correct placement and shipping destination
•Record each product label
•Drive the pallet jack to organize the pallets to be loaded to the truck
•Wrap products to maintain quality and to ensure safety while being shipped
•Deliver Amazon packages from the warehouse to the delivery post offices
•Provide excellent customer service to destination post offices
La Hacienda Dist. Aug 2013–Aug 2014
Customer Service, Sales, Marketing & Delivery Driver
•Distributing Barcel products, which includes driving a 26 ft box truck, opening new markets, increasing daily sales and introducing new products.
•Delivering goods to markets, collecting on current balances or making new invoices if necessary.
•Demonstrating excellent service to new retail clients while maintaining good relations with existing ones.
•Filling display racks of different markets while still rotating older products with fresh ones.
Nike IHM March 2013 to Aug 2013
•Production Line
•Result:
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•Thermo-Forming Plastic Component and Grinder Machine Operator
•Grinder: Collect and sort materials from different cells and grind them in proper area, ensure that the direct feed from Kiefel (Machine) are not jamming or getting tangled, clean and inspect for safety hazards at the end of the shift for the following operator.
•Operate and maintain the grinder throughout the night, adjusting things such as belt, speed and parts that get stuck or caught on edges.
•Loader: Loading cages both left and right for airbags. Checking quality of cages and making sure they do not have any defects.
•UST/Trimmer: Loading formed airbag parts from conveyer belt and placing on fixtures to be cut out and trimmed on UST machine. Once trimmed removing excess webbing on parts and disposing of webbing. Checking quality as well making sure airbag is being trimmed out correctly
•4KW/Inflation: Once airbags are cut out loading onto inflation platform and inflating airbags. Checking that airbags are inflated and have air in them. Placing finished and inflated parts on quality check table.
•QC: Final stage making sure quality of airbags is within limits. Check for skiving, contamination and forming defects. Once checked packing airbags and placing correct labels on bags.
Titan International Associates Ltd. Chaoyang District, Beijing RPC
Director General and Legal Representative, Nov 2006 to Sept 2012
Results:
•Facilitated negotiations in business development for Central and South America in the textile industry, from machinery accessories and different types of fabrics
•Experience as an analyst, researcher searching for business opportunities to export or import any product from China source for any international market
•Great experience in exporting wide range of construction machinery and agricultural machinery to Latin American market
•Developed strategies on export and import
•Prepared and executed investment projects
•Developed efficient credit facilities
•Generated new business opportunities with a great initiative
•Created the best organizational procedures to ensure profits
•Oversaw the legal affairs of the company providing a better understanding of all legal procedures
Inversores Asociados Coruna Sl-Spanish company setteld in China
Chef Representative Oct 2004 to Nov 2006
Results:
•Conducted business operations between Latin America, Europe and China
•Supervised and inspected the origin of goods to be exported to different countries
•Searched for new business opportunities
•Developed initiatives to expand market access for developing countries
•Reinforced existing commercial bonds with developed countries
Ringvine Engineering Sl. Spain
Commercial Director .Aug 1995 to Jan 2004
Results:
•Responsible for searching new business opportunities
•Conducted follow-ups on the negotiations executed
•Supervised sales procedures
•Supported and developed after sales operations efficiently
•Successfully developed after sale and key in hand service
•Monitored quality and professionalism of sales staff members
•Significantly Increased the company client list
EDUCATION
Maritimes University La Havana Cuba
Year of graduation: 1987
Engineer: Electro radio navigation and Radio communications
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