Customer Service Medical Billing

Jeri D. Johnson

**** **** ****** **********, ** *2762 / 870-***-**** / **********@*******.***

EMPLOYMENT

Thrive Autism Solutions – Rogers, AR

**** ** *******

HR Office Administrator

Responsible for all human resource and billing practices including hiring and conducting new employee orientation, benefit administration, payroll, accounts receivable/payable, disciplinary action, medical billing, obtaining pre-authorizations and verifying insurance benefits, preparing and delivering presentations, visiting referral sources, explaining benefits and eligibility to parents, scheduling therapy sessions, supervising classrooms.

Batesville First Church of the Nazarene – Batesville, AR 2012 to 2014

Children’s Director

Preparing materials and curriculum for children’s Sunday School teachers, coordinating all children’s events including Caravan, Children’s Church, His Kidz, and other annual activities of the children’s ministries. I coordinated and directed fundraising events and reported to the Church Board on a monthly basis. I also assisted in associate pastor duties such as monthly Sunday evening services, leading prayer services, teaching adult Sunday school and special classes, visitations, and preaching in the Senior Pastor’s absence. University of Arkansas for Medical Sciences – Mountain View, AR KIDS FIRST Program/Arkansas Developmental Disabilities 2008 to 2012

Administrative Director

Supervisory responsibilities for the pre-school clinic in Mountain View, AR including: interviewing and requesting hire of employees, maintaining employee records, staff training, weekly reporting of enrollment, billing, and budget numbers, ensuring compliance with Medicaid, CHMS, CARF, DDS, and state child care licensing regulations, DDS Service Coordination, public relations visits, direct supervision of classroom staff, nurses, therapists, social workers, and psychologists, assisting families in determining qualification for and applying to public assistance programs, quarterly family trainings and parent meetings, budget preparation, accounts payable and receivable, strict budget adherence, completion of payroll for biweekly and monthly paid employees, authorization of employee leave, ordering of all supplies, ensuring that all therapists meet required state and federal mandates and therapy prescriptions, administering counsel to employees and delivering appropriate disciplinary action, annual employee evaluations, seeking grants and completing grant applications for funds, and new employee orientation.

Batesville First Church of the Nazarene – Batesville, AR 2001 to 2008

Youth Pastor

Teen Sunday School teacher, selecting curriculum, Wednesday night activities director, Children's church rotation, Nursery rotation, planning annual teen outings and retreats, attending all district functions including district assemblies, children and teen camps, ministry training, and annual teen events, securing transportation and housing, planning local missions and distance mission trips, planning and executing all fundraising events, attending church board meetings and supplying Youth Pastor reports and financial records, fill-in preaching, once a month Sunday night services which included teen ministry preparation, organizing teen music lessons, hospital and home visitations, family and teen counseling, teaching adult and parent workshops, spiritual formation classes, participating in local sports ministry outreach, and recruiting and equipping ministry volunteers. US Able/BCBS Florida/Select Data Service – Batesville, AR 2001 to 2005

Benefit Plan Administrator

Section 125 Administration and group support for employee benefit plans and HRA accounts, enrollment importing, data base management, light technical support, providing customer service and funds research for all participants, checking IRS compliance, administration of benefit plans, printing checks, participating in enrolling sessions, and project management.

Ronnie Dowdy Trucking – Batesville, AR

1996 to 2001

Accounts Receivable and Collections

Billing customers, applying payments to customer accounts, balancing deposits, collections, customer service. I also have been trained in: document scanning, driver payroll, switchboard, and accounts payable. EDUCATION

Northwest Nazarene University – Nampa, ID

Graduate hours towards a Master of Divinity – 2011 Nazarene Bible College – Colorado Springs, CO

Bachelor of Arts in Christian Education – 2008

Southside High School – Batesville, AR

Diploma

SPECIAL SKILLS

I have experience in all of the following programs: Google Docs, Microsoft Windows, PowerPoint, SAP, Kronos, Microsoft Works, Quark Express, Excel, Microsoft Word, Abiword, Photoshop, Quick Books, Word Perfect, Print Shop Plus, Outlook Express, QuickTime Media, Microsoft Image Scanning, and numerous custom built programs. I also have experience in COPA and other Arkansas Dept. of Education programs. Billing experience in CareCloud.

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