Sangita Singh
*********@*****.**.**, *********@*****.***
+91-: 993*******, 989-***-****
Seeking competitive assignment in the domain of sales & marketing with a leading organization of high repute preferably in automobile industry, where I can contribute my potential ability to the organization’s growth & success.
Career Summary
•A customer focused and articulate individual having rich experience of successfully identifying, developing and managing customer’s queries about vehicle and able to generate new business opportunities within markets.
•Hands on experience in making sure that each stage of the distribution process is progressing on time, on budget and to the right quality standards.
•Apt in producing incremental revenue by building customer plans, developing marketing strategies and penetrating various levels of customer management.
•Good exposure in handling the complete project operations entailing planning, resource utilization, maintenance, quality management & manpower management.
•Completed Software Testing Certification from Software System Solutions (Andheri), 2013.
•Well versed with MS Office (Word, Excel, and Power Point), Windows XP/7 and Internet Applications.
•Possesses sound communication and presentation skills with abilities in taking initiatives towards achieving organizational goals.
Work Experience
CarWale.com
Senior Executive/ Dealer Coordinator Aug’ 09 to May’ 2014
Key Deliverables:
•Resolve customer queries related to inquiries, stocks at PAN India level and also mailing the monthly dealership report to them.
•Providing Test Drive Application to new car dealers.
•Generated invoices and confirmation about the chassis number and delivery date.
•Established relationships with new customers for defying the use of acquired vehicles after delivery.
•Maintained contact with existing customers through meeting, emails and by phone.
•Advised customers regarding payment options loans and leasing banking terms.
•Negotiated delivery and price variations.
•Updated management daily; records of sales and orders – Tracked progress of existing orders.
•Effectively took care of relevant paperwork.
•Kept track of quantities of cars on display.
•Maintained familiarity with used cars and stayed updated regarding competitor’s products.
•Kept up to date on changes in pricing, leasing programs different incentives, campaigns and tradeshows.
Convergy’s
Technical Support July’ 2014 to June’ 2015
Key Deliverables:
Resolve billing and technical query of Time Warner Customers over the chat.
Currently teaching in classes from 5th to 7th standard students.
Scholastics
2010 Bachelors in Science (Computer Science)
S.I.E.S. (Nerul), Mumbai University
2005 Higher Secondary
Swami Ramkrishna College, Maharashtra State Board
2003 Senior Secondary
Chembur Karnataka College, C.B.S.E Board
Extra-Curricular Activities
•Grade A in Typing
•Best Performer Certificate in Carwale
Computer Profiency
Platforms : Windows XP/7
Software : Basics in computers, MS-Word, Excel & PowerPoint
Personal Dossier
Father’s Name : Mr. Surendra Rajput
Date of Birth : 07th June 1988
Gender : Female
Nationality : Indian
Marital Status : Married
Languages : English Hindi Marathi
Address : B-71, Mb.P.T Colony, Station Rd, Opp. U.S. Vitamin Company, Govandi (E), Mumbai - 400088.
Declaration
I hereby confirm that the information given above is true and correct to the best of my knowledge.
Date:
Place: Sangita Singh