Customer Service Representative

Elvie S. Rivera

*** **** ***** ***** ● San Lorenzo Ca. 94580

510-***-****(t) ● ***********@*****.***

Skill Summary:

Ten years cashier experience.

Adept in customer service.

Ability to supervise and motivate individuals and create congenial work atmosphere under deadline-sensitive conditions.

Bilingual in spoken and written Tagalog

Proficient in Microsoft Office 2007

Experience:

Caregiver/ Assisted Living Technician, Corktree House, San Jose CA. November 2009 to Present. Assist with day to day care of handycapped adults in a private group home environment.

Cashier/Bookeeper/Customer Service Representative, Video City Entertainment Company, Ilocos Sur, Philippines, December 2000 to June 2009. Head cahier and bookeeper for privately owned Video Mart. Duties included assisting customer with location and care of video products. Also all bookeeping duties and tracking of inventory and revenue.

Education:

Direct Support Professional Training, Year Two Training, Califirnia Department of Education and the California Department of Developmental Services, 7/29/2011, Certificate, Serial Number: Y2T2 361 74302A 6279.

Direct Support Professional Training, Year One Training, Califirnia Department of Education and the California Department of Developmental Services, 5/19/2010, Certificate, Serial Number: Y1T2 362 74302A 6279.

Saint Paul College of Vigan, Ilocos Sur, Philippines, 1996 to 1998, Associates Degree, March 1998.