Resource Management Project

POONAM GAUTAM

CAREER OBJECTIVE

To work in an organization which provide me ample opportunities to understand practical working environment and better utilization of my skills and Talent

ACADEMIC QUALIFICATIONS

B-Tech:Electronics&Communi-cation Engineering

JSS ACADEMYOF TECHNICAL

EDUCATION NOIDA

2007-2011

57%

Class XII

B.D. JAIN GIRLS INTER

COLLEGE AGRA

2004-2005

46%

Class X

B.D. JAIN GIRLS INTER COLLEGE

AGRA

2002-2003

56%

WORK EXPERINCE OCT ‘11 – JULY’13

HCL TECHNOLOGIES NOIDA

1.HCL SPRINT: 20 months Experience as TSO

Wireless Cell Site Provisioner with total 20 months of experience in handling OSS and network delivery of wireless interconnect solution projects of provisioning and testing outsourced to Ericsson by Sprint Nextel.(17th OCT 2011- 1st July 2013)

Project 1:

Integrated Digital Enhanced Network (IDEN) PROVISIONING(TBS tool)

Installation of T3(s) and Truck on a Cell Site in US and Create logical circuit by using database tool NRM, TBS

Project 2:

Cell site Provisioning (NRM tool)

Key feature: Installation of T1(s) on a Cell Site in US and Create logical circuit by using database tool NRM: Network Resource management, Facts, FMS, Otis.

My Role: My role is to process and assign a shortest path from Switch to Cell Site. I'm responsible for the installation of a T1 circuit at a cell site in US.

2.Snapdeal.com: I am working in snapdeal.com as Resolution Specialist in product care department.

My Role: My role is to manage,audit data,generate reports by using salesforce tool. and provide best possible resolution related to refund and replacement to the customer.

SUMMER INTERNSHIP JUNE ‘10 – JUL’10

HPES in collaboration with HP Training Centre in NOIDA

Embedded System And Robotics.

Line Following Autonomous Robot

WORKSHOP POSITIONS OF ASSEMBLED DIFFERENT PARTS OF A ROBOT AND PROGRAMMED IT FOR PERFORMING DIFFERENT FUNCTIONS LIKE LINE TRACKING, ROBO WAR ETC

Participated in Women's Entrepreneurship Development Workshop by STEP at JSS College Noida

SKILLS -SET

Programming Languages

Knowledge of C, MATLAB,VB SCRIPTS,SOFTWARE TESTING,ITIL

Operating System

Windows Vista/XP/7/8

Tools

TELECOM BUSINESS SOLLUTION (TBS),NETWORK RESOURCE MANAGEMENT(NRM),FMS

Hands on experience on

MS Office, ORCAD, AVR AT mega16 microcontroller, PCB Designing

EXTRA CURRICULAR ACTIVITIES

2nd Prize in Jawahar Lal Nehru Science Exhibition.

.

Participated in state Techfest ZEALICON

HOBBIES AND LANGUAGES READ:HINDI,ENGLISH,

Reading Novels. Speak: Hindi, English

PERSONAL DETAILS

Current Address: A-48,Sec-55 Noida 201301

PASSPORT NO. : L6336083, valid up to 25/11/2023

Mobile No. : +91-971*******

Email: **************@*****.***

PERSONAL STRENGTHS

Optimistic, responsible, reliable, confident.

I hereby declare that the above written particulars are true to the best of my knowledge and belief.

POONAM GAUTAM

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