Customer Service Medical

Dorothy M Hines **** St. Christopher Apt ** *

League City, Texas 77573

Ph:314-***-****

********.*****@*****.***

Career Focus:

To Secure a job with the opportunity for advancement with an established and progressive organization, allowing me to demonstrate my skills and abilities

Summary of Skills:

Professionalism, Public relations, Medical Assistant, Medical Billing, Customer Service, Phlebotomist, Vital Signs,, Assist Doctor with Biopsies,, minor Surgeries, Tray Set Ups, Positioning, Draping, Laboratory, Injections, Urinalysis, and Pharmacology, Front and Back Office, Billing Claims, UB92,UB94, HCFA 1500, Commercial Insurance, Medicare, and Medicaid. Appeals, Accounts Receivable, Data Entry, Collections, Appointments, Precertification, Scheduling Surgeries, Filing, Check Patients in and out, Hospital Billing, Record Maintenance, Client Services Worked in OB/GYN, Internal Medicine, Urology, Cardiology, Pathology, and Radiology Department. COMPUTER SOFTWARE:

Microsoft word, Windows 8, Typing 35 wpm, Medical Manager, Simplicity, Next gen, Medco, MMIS, IDX, Excel and other various medical billing programs.

EDUCATION:

MCCluer North High School- General Studies- Diploma Completed 1986

Allied Medical College- Medical Assistant/Billing- Certificate Completed 1990

EMPLOYMENT:

ABSOLUTELY THE BEST

HealthCare Assistant:

Assisting clients with everyday needs, medication, appointments, shopping, food

Preparation, cleaning an vital signs.

08-23-13 – 03-27-15

RESCARE HEALTHCARE Health Care Assistant: Assisting Clients with everyday needs personal care, food prep, vital signs, medications, Physical Therapy, Asst to Dr’s Appointments, Cleaning and etc. 04-27-11 –08-22-13 PER’SE TECHNOLOGIES Medical Biller: Billed Medical Claims, Collections, Appeals, Accounts Receivable, Posting Payments, Insurance Follow Up, Medical and Hospital Claims, Customer Service. 03-27-06 – 08-15-07 WCP LABORATORY Medical Biller/Customer Service: Billed medical Claims for pathology, Insurance follow up, collections, appeals, customer Service, Asst Clients. 05-27-03 – 03-27-05 WEST END INTERNAL MEDICINE Medical Assistant/Medical Biller: Billed Medical Claims, Collections, Appeals, AR Follow up, Check patients in and out, RX, Filing, Insurance Verification, Accounts Receivable, Payable, Phlebotomy, Vital Signs.

01-06-01 – 04-26-02

DEPAUL HOSPITAL

Radiology Assistant: Assist Dr’s with Biopsies, Injections, Minor Surgeries, assist Patients, Surgical Tray Set Ups, IV’s, Process X-Ray Films, and Transport Patients. 06-28-96 – 02-25-99 ACCU BILL Medical Biller/Customer Service: Billed Medical Claims for Cardiology, Collection, Appeals, Insurance Follow UP, Commercial Insurance, Medicare, Medicaid, Customer Service, and Assist Clients . 10-12-95 – 06-26-96

REFERENCES: Upon Request

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