Sales Manager

Joshua V. Cayson

**** **** **. ******, ** *****

C 330-***-**** Email: ***********@*****.***

Qualification Summary

Highly motivated individual with strong verbal, written, and interpersonal skills. Ability to organize, prioritize and perform under extreme pressure with deadlines. Inspiring leader, who encourages creativity and higher-order thinking. Ambitious and eager with strong dedication to company professionalism. Consultative, conceptual and strategic selling abilities.

Certifications

(CPR/AED) Basic Life Support Certified Instructor (Sept-10/Present)

Security Clearance: (Yes/ Active)

Secret Security Clearance (7/27/2012)

Professional Experience

CNC Administrator – Werner Co. Greenville, Pa (September 2014 – present)

Create, maintain, support and deploy JDE Enterprise One environments and packages

Keep current with application architecture, ESU and service pack releases, functionality, and other CNC components

Apply ESU’s, ASUs, updates and service pack upgrades per the schedule, or as necessary

Performed installation, setup and project promotions and deployments

Create and manage environments, path codes, instances and SOA/BSSV integration environments

Experience in AS/400 ISERIES, Application Security and all JDE Enterprise one tool set

Developed Customized Application for users – designed, tested and deployed application

Application Support for all applications both standard and custom

Technical Specialist- Salem Regional Medical Center, Salem, OH (October 2012- Sept. 2014)

Install and configure computer workstations, laptops, network and local printers and fax machines for employee use, performed and ensured proper installation of network cables/drops, operating systems, and other software

Diagnosed, troubleshoot, repair and debug computer systems, software, network systems

Vendor warranty repair of desktops, workstations and laptops/ supported between 1000-1500 end users

Project manager of new 150 patient bed tower for the new addition to the hospital

Clone computer using imaging software; maintain clone images

Respond to request for technical assistance via phone or ticket tracking system

Respiratory Equipment Technician- Boardman Medical Supply, Girard, OH (Sept 2011-October 2012)

Test, Repair, maintain and calibrate respiratory medical equipment (such as concentrators, liquid bases, CPAPS, BIPAPS, home fills and portables. Also repair standard wheelchairs, powered wheelchairs, scooters as well as CPM’s.

Assist with Delivery Technicians to help with setups of the equipment as well as informing them how to properly use the equipment.

Troubleshoot service calls from patients with oxygen problems or any questions.

Maintain and record records of all concentrators coming in and out and there usage as well as work performed. Manage multiple projects at a time.

Order parts and supplies necessary for the servicing of the medical equipment.

Sales Representative Eastern Medical Equipment, Youngstown, OH (Aug 2009-Sept-2011)

Managed an expansive sales territory that ran from Ohio to Western Pa

Planned work schedules and weekly and monthly timetables that involved working with the area sales teams or discussing future targets with the area manager

Ranked 3rd in the company in northeast region raising sells by 25%

“On call” providing 24hr service to clients and referral sources

Established and maintained relationships with referral sources in the medical community and conducted in-services educating them on proper use of the equipment.

Made presentations to doctors, practice staff and nurses in GP surgeries and pharmacist

Maintained and grew current customer base, including upselling and cross selling

Account Manager Tru Green, Boardman, OH (Feb 2007- Aug 2009)

Developed sales programs & strategies

Quoted prices, prepared sales contracts/maintained proper sales reports

Promote customer retention and superior service through person-to-person

contact and telephone calls

Top Sales Rep in NEO region consisting of 9 reps, overall 10% of company

Achieved sales goals and executed sales plans to small and large businesses such as property managers, school systems, sport facilities, banks and other companies in need of lawn care products/ services

Project management duties of implementing the coordination of multiple service departments

Educational Background

Bachelor of Science in Information Technology, Graduated August 2007

Youngstown State University, Youngstown, OH

Minor: Human Resource Management

Computer Skill

Software: Word, PowerPoint, Outlook, Photoshop, Access, Excel, Front Page

Extra- Curricular Activities

Five year starter and Captain of the 2005-2007 YSU Football

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