PARUL JINDAL
Mobile: +1-602-***-**** ~ E-Mail: *****.**********@*****.***
Visa: L2 with valid EAD ( greencard under process )
Professional Summary:
Sr. Quality Analyst with over 7 years of IT experience in business analysis, test planning, design, implementation, deliver exceptional customer satisfaction, improving overall operations.
Experienced in testing of SFDC (Salesforce) objects; accounts, contacts, opportunities, communities, orders, cases, and knowledge
Actively tested the integration of Salesforce with various applications(POS)
Expertise in Agile - Scrum, V-Model and Waterfall model.
Proficient in test management tools; Quality Center/ HP ALM (Application Lifecycle Management), Test Director, Bugzilla, JIRA,TFS
Played a key role in requirement gathering and analysis, test plan and test metrics design, Defining Test strategy for Software Testing
Publish test results and test plan status
Well exposed to Software Testing Life Cycle (STLC) consisting business needs requirement analysis, development, test and maintenance
Strong functional background in Salesforce, Retail domain (POS, MPOS, ORBO, ORCO, RTLOG )POS installation, Mobile application and E-commerce,backhand testing of POS
Well versed with Manual Testing, Mobile application testing, User Acceptance Testing (UAT), Database Testing (SQL), Automation testing, Regression testing, Functional testing, Integration testing, Black box testing, System testing, Smoke testing, Sanity testing, GUI testing, Stress testing, Compatibility testing
Experienced in working with business analysts, development groups in analyzing business specifications and also working with other testers to resolve technical and end-user issues
Excellent verbal and written communication skills to co-ordinate with team, work in cross-funcational teams and also capable to adopt and learn new tools, techniques and approaches
Education:
Masters in Computer Applications, Kurukshetra University, India
Bachelors in Sciences, Himachal Pradesh University, India
Skill Set
Test Management Tools
JIRA, TFS, TTP, Quality Center
Operating Systems
Windows XP/2000, UNIX, Linux, Mac
Object Modeling/Software
SDLC, Method1, Waterfall and Agile Method
Environment
MS .NET Framework 3.5/2.0/1.1, Java
Mobile Operating Systems
IOS, Android, Blackberry
Databases
Oracle, MySQL, RDBMS, SQL Server 2000
Languages
C, C++, SQL, Java, TSL, .Net
Browsers
Safari, Chrome, IE, Firefox
Project Management Tools
MS-Office 2003/XP, Microsoft Visio, Excel, Power Point
Professional Experience
Professional Sabbatical (Maternity) Dec 2013 – till date:
Infogain India Pvt Limited : October 2010 – November 2013
Client : Ascena Retail Group, Inc
Duration : February 2012 – November 2013
Role : QA Analyst
Ascena Retail Group, Inc. is a leading national specialty retailer for women apparel.
Project dealt with testing Retail (RPOS integration with SalesForce), back office, central office, RTLogs, AJB logs which is extensively used for provides high-end store solutions including Point of Sales implementation (POS), POS customization, POS Integration, and Store operations
Role and Responsibilities:
Performed Integration and System Test in different stages of Software Testing Life Cycle (STLC)
Designed Master Test Plan/ Test Strategy
Involved in creation and testing of SFDC accounts, contacts, opportunities, orders, cases, knowledge, communities, reports and dashboards
Tested native Salesforce apps (Mobile apps) for Ipad
Validated the test scenarios with the Salesforce DB using SQL queries in Workbench
Offline functionality verification in the Mobile app
Tested the BO integration points with Salesforce
Data warehouse testing, Smoke testing, Integration testing, sanity testing, UAT testing and regression,
Developed and published Test Plans, Test Procedures, Test Cases and Test Scripts
Salesforce testing for ORBO
Testing ORPOS payment with debit, credit, gift card and other modes of payment
Understanding the user stories and write the test scenarios
Log the defects in using Quality center
Assign tasks to junior team members
Done backend testing of POS that’s includes RTLOGS, AJB logs
Support client side installation of POS
Done cross-POS testing
Publish test results and test plan status
Client : Limited Brand, Inc
Duration : March 2011 – February 2012
Role : QA Analyst
L Brands, through its high-emotion brands Victoria's Secret, Bath and Body Works, Pink, La Senza and Henri Bendel, is an international retailer.
Project dealt with testing the pos integration with salesforce, return management, mobile point of sale, SIM, cross store operations, implementing the ORPOS in different stores, maintaining the RTlog and testing the payment gateway
Role and Responsibilities:
Understood the business requirements and analysis of the application
Maintained requirement traceability Matrix in Quality Center
Tested the integration of POS and Salesforce
Tested Limited brand software on iPod ( IOS )
Used Mercury Quality Center to write test cases
Tested reports using Business Objects
Exceptional handling for error prone scenarios
Involved test scripts review meeting with the business
Provided weekly test execution status on the defects and test cases executed during test execution
Worked closely with the developers in resolving the defects and understanding the application
Coordinated with the business users during UAT
Developed test cases and test scripts for Functionality, Sanity and Regression Testing
Maintained the requirements traceability matrix and reviewed frequently to ensure that test cases appropriately translated and mapped to requirements
Testing ORPOS integration with salesforce ( ORBO, ORCO, MPOS), return management, RTLogs, AJB logs which is extensively used for provides high-end store solutions including Point of Sales implementation (POS), POS customization, POS Integration, and Store operations
Client : Vodafone
Duration : October 2010 – December 2010
Role : QA Analyst
Vodafone is a leading telecommunication provider in Europe and India.
Project dealt with testing MSHOP application which is extensively used for online bill payment (like phone recharge), TataSky, BookMyShow, Railway booking and online shopping
Role and Responsibilities:
Understanding Requirement in coordination with Vodafone team and prepared the work flowchart
Integrate test specifications into design specifications
Analysed system specification and developed test plans for System Testing
Involved in Functional, Integration, Smoke, Regression, User Acceptance Testing and Database Testing
Prepared test scenarios, testability document for e-Commerce website and mobile application of MPOS
Writing SQL queries for retrieving and updating the Back-end tables
Maintained test cases and test scripts and defect tracking and reporting using Quality Center and reports were produced in Excel and word format
Formulate methods to perform Positive and Negative testing against requirements
Provide weekly status report to the Project Manager and discuss issues related to quality and deadlines
Ensure software meets the expectations based on the requirements and specifications
US Tech Solution ( contracted at Grape City ) : June 2010 – October 2010
Client : Cozi
Duration : June 2010 – October 2010
Role : QA Analyst
Cozi is a free online organizer that helps families manage crazy schedules, track shopping listsand to do lists, organize household chores, stay in communication and share memories all in one place.
Project dealt with website testing, features of website, gadget testing like iPod
Role and Responsibilities:
Understanding Requirement, Identifying Gaps
Worked on Agile methodology
Involved in Preparation & execution of Test cases, Test scenarios
Performed peer review and self-review on test cases
Analysed and distinguished the functional and compatible defect Logged defects in TTP
Involved in Integration, Regression & Overall System Testing of the Product
Defect Review and Defect Analysis
Client : Swype
Duration : June 2010 – October 2010
Role : QA Analyst
Swype provides a faster and easier way to input text on any screen. The application is designed to work across a variety of devices such as phones, tablets, game consoles, kiosks, televisions, virtual screens and more
The project dealt with testing of Mobile application “Swype” on android Operating system
Role and Responsibilities:
Responsible for analysing Requirement Document and communicating Project Requirement from Client
Create Test Case document using TTP
Writing and updating test cases for mobile application
Swype Testing using Mobile Device (HTC) and on emulator
Executing Feature, Smoke Testing & Regression Testing
Marshal Media Solutions Pvt Limited : May 2007 – June 2010
Client : Lasso Media Encoder
Duration : May 2007 – June 2010
Role : Tester
Lasso Media Encoder is a web-based Application. Lasso enables the capture and control of vast media files.
Role and Responsibilities:
Participate in creating the test environment Including UAT and integration testing
Testing the above Web application - Extensively involved in Feature & Regression Testing
In parallel, worked on various other projects like Facebook boxi, Outfitter ( live streaming )
Experience in various web based application testing scenarios and challenges
Personal Dossier
Present Address : 17030 N 49th Street, Apt 2159, Scottsdale, AZ 85254
Date of Birth : 21st June, 1982