OBJECTIVE
To contribute to the success of the company while securing a position in an environment that promotes personal and professional achievements.
WORK EXPERIENCE
Help Desk
July 2001 – October 2014
Custard Insurance Adjusters Norcross Georgia
20 Servers. 400+ Stations. Windows 95 to Windows 8. Microsoft Office 97-2014. Internet Connectivity. Hardware/Software. Remote Support, VPN, Active Directory, Cisco Equipment, Images, Deployment Front line for call center. Disaster Recovery. Much more…..
Executive Interviewer
May 2000 - July 2001
TQS Research Inc. Atlanta Ga.
Training / Orientation of new employees.
Coordination of research projects.
Conduct business to business customer satisfaction interviews.
Cook, Prep Cook, Trainer
February 1996 - May 2000
Outback Steakhouse Wilmington NC
Trained new staff.
Coordinated efforts with the restaurant management and the Health Department.
Assisted management in planning and setting up special events.
Worked full time while attending college.
EDUCATION
Certification,
February 2001
Career Blazers Inc. Atlanta
MCP 70-073 Microsoft Windows NT Workstation 4.0
Certification,
September 2000
Career Blazers Inc. Atlanta
CompTIA A+ Certified
Vocational,
May 2000
CAPE FEAR COMMUNITY COLLEGE Wilmington
Concentration in Computer Engineering Technology.
Hardware/Software Applications.
SKILLS
Various computer related
Intermediate
REFERENCES
Cliff Arthur
Managing Partner, Outback Steakhouse
Professional
Joe Ellis
President, TQS Research Inc.
Professional
Garnet O’Connor
Network Admin, Custard Insurance Adjusters Inc.
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Professional