Manager Management

JOHN A. STEVENS

*** *** *****, **********, ******** 21769

301-***-**** (h)

************@*****.***

LinkedIn: http://www.linkedin.com/in/stevensjohna

PROFILE

Executive level leadership experience in the military, private sector, and higher education. Expertise in professional services, organizational improvement, human resources, project/program management, and military operations. Successful in developing relationships, consulting, establishing program/product requirements, and managing projects. Possesses Top Secret clearance and a Masters in Business Administration. ABILITIES OF EMPHASIS

Program development

Training management

Team building

Coaching/mentoring

Organizational development

Strategic communications

Strategic planning

Project management

Change management

EXPERIENCE

Senior Human Resources Officer – Lt. Colonel, Active Duty (Director/VP) April 2000 – Present Army National Guard, Baltimore, Maryland

Executive responsible for organizational processes, project/program development, HR administration, IT systems, talent planning, training, and performance planning. Leads operational oversight of educational services, medical administration, and family services. Is the primary advisor to c-level leadership on HR policy, HR training, and individual professional development. Sustains and improves programs through benchmarking and evaluating effectiveness. Contributes to strategic communication. Lead consultant and training developer in deploying military units globally for field-based operations. Part of cross functional strategic planning groups compiling courses of action and plans to shape the organization’s future growth and workplace quality using Six Sigma strategic planning tools. Develops polices to enhance and shape the quality and make-up of the workforce. Served as senior HR advisor to the organization. Oversees management of the budget. Selected Accomplishments:

Program manager for implementation of a new IT based evaluation and talent development system. Lead trainer to instill doctrinal understanding of desirable behaviors, 360 evaluations, and professional development. Advisor to leaders at all levels - general officers (c-level executives) to junior officers (first line managers).

Championed an employment services program providing a network of government, non-profit foundations and private industry organizations. A 70% hire rate was achieved compared to a national average of 30%. Validated as a national best practice adopted by the National Guard Bureau impacting 350,000 national guardsmen.

Collaborative efforts with senior officers from the Armed Forces of Bosnia and Herzegovina (BiH) enhancing the country’s newly unified government. Lead consultant of sessions on shaping the workforce in terms of diversity/inclusion, education, and training. Guidance and best practice discussions have provided BiH with newly formed transition centers to assist soldiers leaving the service and returned to civilian life.

Team member partnership with the University of Maryland School of Public Health to develop a better understanding of veterans’ mental health wellbeing. Integrated faculty members into Yellow Ribbon Reintegration events for families and service members returning from combat zones.

Subject matter expert for Montgomery County Veterans Consortium and Serving Together. Main presenter of military culture workshops to mental health providers and foundations fostering a greater understanding of veterans’ issues.

Collaboration and attendance at the Disney Institute’s Veterans Institute event. National representation of government, foundations, and small to large corporations to include Fortune 500 firms. John A. Stevens

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Veterans Advisory Board August 2013 – Present

The George Washington University

Sitting board member who supports The George Washington University’s commitment to GW Veterans Accelerate Learning Opportunities & Rewards (VALOR), which serves and supports the over 1,500 GW student military members, their families, and veterans to accelerate learning opportunities and rewards (VALOR). The GW VALOR mission is to maximize the success of VALOR students via excellence in learning and service, achieving the highest graduation rates nationally, and enhancing the careers of George Washington University student military members, veterans, and their families

Selected Accomplishments:

Served as coach and mentor to a military veteran student in The Pitch competition. Also served as judge during panel reviews of students competing for the best pitch.

Keynote speaker for GW VALOR Memorial Day wreath laying event.

Leader within GW VALOR’s communications sub-committee and authored the program’s tagline

Assisted staff in improvements in learning programs, student services, and strategic growth initiatives FAA Safety Team Representative Volunteer March 2009 – Present Federal Aviation Administration

Aviation safety volunteer working closely with FAA Safety Team Program Manager to actively promote safety. Trained to promote FAA Safety Program activities. Assists in supporting FAA recognized safety events through the Safety Program Airmen Notification Program Systems (SPANS). Advisor on the FAA WINGS - Pilot Proficiency Program based on pilots maintaining currency and proficiency in the basics of flight resulting in a safer and more stress-free flying experience. Develops and conducts training events to enhance pilot safety and proficiency.

Selected Accomplishments:

Supported multiple SPANS safety training events.

Integrated Composite Risk Management (CRM) on observation visits enabling a systematic approach.

Improved pilot safety awareness within the local Civil Air Patrol squadron and flying club with the use of WINGS and SPANS.

Operations Manager November 1994- April 2000

EMG Inc., Hunt Valley, Maryland

Led five geographically dispersed cross-functional project management teams delivering over 6,000 B2B assessments per year for commercial real estate due diligence. Responsible for business development, client technical needs, and performance improvement. Primary clients were investment bankers, real estate investment trusts, and commercial real estate portfolio markets based in New York, Chicago, Washington, D.C., and Florida. Typical property portfolios were office, retail, and hospitality. Senior member of the department management team directly contributing over $24,000,000 of annual income. Directly responsible for resourcing technical management staff in order to complete projects within budget, contractual goals, and client expectations. Developed products, branding, and marketing plans. Developed policies, operating procedures, and guidance to improve company efficiency while improving client satisfaction. Hired technical and support staff. Implemented and controlled continuous improvement objectives within the firm’s Quality Management System. Selected Accomplishments:

Inc. magazine’s top 500 fastest growing private companies listed two years in a row.

Established mentoring program for newly graduated environmental scientists and engineers. Provided training and growth opportunities for employees to further develop skills in leadership, customer service, employee relations, and project/program management.

Developed and improved systems for telecommuting employees nationwide ensuring product quality and consistency regardless of project location.

As part of a Quality Action Team, developed Quality Management System resulting in a registration audit finding no remarks or non-conformities placing the organization in the 97th percentile of organizations John A. Stevens

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attempting ISO 9000 series registration worldwide.

Portfolio manager and technical advisor of environmental due diligence for Commercial Mortgage Backed Securities (CMBS) lending institutions by providing professional opinions. Reductions in business risk were accomplished by recommending mitigation actions to borrowers, lenders, loan servicers, and secondary market investors. This advisement increased the firm’s reputation as a national leader in real estate due diligence.

Portfolio manager and technical advisor for Morgan Stanley and Company Commercial Mortgage Conduit Program’s environmental due diligence (1996 pool was valued at $908 million). Managing environmental assessments for asset securitization pools resulted in issue resolutions for rating agencies bond review activities. Team development of information technology tools enabled Morgan Stanley to evaluate the affects of assets within securitization pools by model application.

American Society for Testing and Materials (ASTM) task force member working with due diligence industry representatives to update the national standards for Phase I Environmental Site Assessments. Project Manager/Environmental Scientist

i-TEM Ltd., Frederick, Maryland January – November 1994 Responsible for Phase I and Phase II Environmental Assessments. Marketed environmental, laboratory and industrial hygiene services. Managed on-site health and safety monitoring to ensure other contractors complied with client requirements. Established business relationships for joint venture projects. Interfaced with clients from contract development to post-deliverable servicing. Advised executives and technical staff in the management of projects and programs.

Selected Accomplishments:

Managing lead for a Small Business Innovative Research (SBIR) Concept Development project. Graphical Imaging of Waste or Contaminant Flow for Environmental Monitoring System Design Concept with a transferable technology to a national defense application for the detection of weapons of mass destruction. It was awarded a near perfect score.

Project manager for Resolution Trust Corporation (RTC) environmental site assessments.

Established project/program management tools for budget analysis and completing contractual requirements. EDUCATION

MBA – Government/Industry Relations, American Military University, 2010 with honors PMI Project Management Prep Course – Villanova University, 2011 Project Management Essentials, Project Management Institute PMBOK, Army eLearning 2010 Civil Air Patrol Safety Officer Qualification Course, Maxwell AFB 2006 Joint State Staff Officers Course, National Guard Bureau, Alexandria, VA 2006 Six Sigma Strategic Planning Course, National Guard Bureau Professional Education Center 2006 National Incident Management System courses, FEMA, (ICS 100, 200, 700, and 800) 2006 Human Resource Officer Qualification Course (SPHR equivalent), U.S. Army, Alexandria, VA, 2005 Command and General Staff Officers Course (CGSOC), Ft. Leavenworth, 2005 Combined Arms Services Staff School (CAS3), Ft. Belvoir and Camp Pendleton, 2001 Multifunctional Logistician Course, National Guard Bureau Professional Education Center, 1996 U.S. Army Quartermaster Officer Basic Course and Advance Course, Ft. Lee, Virginia, 1993 & 2001 Maryland National Guard Total Quality Leadership Course, Camp Fretterd, Maryland, 1994 & 2000 BS, Geography, University of Maryland, 1989

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