Customer Service Administrative Assistant
Resume:
MUHAMMAD QASIM MALIK
Musaffah, Abu Dhabi - UAE
****.*.*@*****.***
****.*.*@*******.***
PERSONAL DATA:
Father Name : Malik Ajab Khan Awan
Nationality : Pakistani
Birth of Date : December 5, 1988
Place of Birth : Attock, Pakistan
Status : Single
Religion : Muslim
Language Spoken : English, Arabic, Urdu
Visa Status : Employment
Passport number : BF0762291
Issue date : February, 2008
Expiry date : February, 2018
OBJECTIVES
To have a good working relationship with the company and have a challenging position in where I can share and contribute my full knowledge and capabilities in related to build a career in customer service and administer a career development.
KEY COMPETENCE
High level of integrity, courage, and commitment
Ability to accurate & establish priorities and adopt changing need
Goal oriented and well organized
Dynamic, self-motivated and excellent in customer service.
Have a good background and understanding filling, recording, and making report etc.
Computer literate.
Hardworking
Finish work in the time limit.
EDUCATIONAL BACKGROUND
Institute/ College : Federal Government Higher Secondary School
Course : High School Education (SSC)
Session : 2004-2005
PROFESSIONAL EXPERIENCE
September, 2008 – present : Fibrex Industrial & Construction Group. Abu Dhabi
Position : Administrative Assistant/ Transport Assistant
Division : Centralized Facilities
Administrative Assistant/ Clerk (July, 2009 to Present)
•Maintaining a friendly demeanor while providing whatever help the colleagues might need.
•Updating and maintaining records (monthly basis)
•Sort and distribute incoming mails to areas and staff within the organization and dispatch outgoing mail.
•Write letters, reports or office memoranda using word processing programmes.
•Answer telephone enquiries from customers, attend to visitors and assist other staff in the organization with their enquiries.
•Operate a range of office machines such as photocopiers, computers and faxes.
•File papers and documents.
•Coordinating between departments and operating units in resolving day to day administrative and operational problems.
•Research and identification of key data source.
•Prepare and distribute payroll of staff.
•Update and ensure the accuracy of the organization database.
•Provide secretarial and administrative support to management and other staff.
•Recording and updating database.
•Preparation of daily report as well as monthly
•Month end duties as required.
Transport Assistant (September, 2008 to June, 2009)
Preparing transport movement reports.
Updating vehicles records and routs details.
Debrief the drivers on both departure and return from each journey.
Assist the management team in providing a profession service.
Work well within the transport team function to deadlines met.
Generate driver journey sheet from in-house computer system and issue to driver.
Support the administration of daily in house pick operations.
June, 2006 to August, 2008 : Ali Dental Surgery Clinic. Huma Plaza, Blue Area. Islamabad. Pakistan
Position : Dental Hygienist/ Receptionist
•Answer phone calls.
•Greet visitors and customers.
•Daily update record of Patients appointment and treatment.
•Schedule follow-up appointments.
•Supervising the clinical hygiene.
•Assist dentist in surgical cases.
•Maintain the general filing system and file all correspondence.
July, 2005 to May, 2006 : Hi-Tech Marketing Solutions & Printing Press G-7 Markaz, Islamabad. Pakistan
Position : Marketing Assistant
•Perform tasks and duties assigned by the supervisor.
•Providing support for marketing events and exhibitions as required.
May, 2004 to May, 2005 : Lilla CNG filling station. G-10/-4 Islamabad. Pakistan (Part Time Job)
Position : Cashier/ Supervisor
•Supervise the working team and give them instruction about the work.
•Daily transfer the cash amount of daily sale in bank account.
•Deal with customer and provide them better services.
•Maintain the office record.
•Make schedule of working hours in summer and winter seasons.
•Greet Customers with a smile, be friendly, and offer prompt service.
•Thank customers.
Should you find my application best your qualification standard, I am very much willing to come for personal interview at your most convenient time. You can easily contact me on the above mobile numbers and address. Thank you! God bless!
Muhammad Qasim Malik
Applicant
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