Customer Service Substance Abuse
Resume:
Angela Cooper
Bradenton FL *****
**********@*****.***
Professional Profile
Professional RN with strong assessment, leadership and relationship-building skills, customer service focused.
Summary of Qualifications
Team Leadership
Management
Experienced in acute care, substance abuse, detox and mental health
Strong assessment and clinical skills
Education
Professional Experience
Brookdale Bayshore
Tampa, Florida
RN Health and Wellness Director
September 2014-Current
Responsibilities include: Managing the assisted living department, staffing, scheduling, recruiting, hiring and training nurses and nursing assistants. Collaborating with primary care physicians, home health nurses and therapy to ensure residents are receiving continuity of care.
Harbor Chase of Venice Skilled Nursing
Venice, Florida
Charge Nurse
June 2010 – July 2013
Responsibilities include: Managing the assisted living community daily operations and maintaining compliance with state regulations. Lead a team of nurses and nursing assistants in providing excellent resident care and maintaining best practice. Reviewing any changes in resident's condition and documenting changes in the resident record, auditing resident records, medication records and medication carts. Coordinating weekly care plan meetings to keep residents and family members informed of resident changes in care.
Charlotte Behavioral Health Center
Punta Gorda, Florida
Charge Nurse- Substance Abuse/Detox/Crisis
October 2008 -May 2010
Responsibilities included: Obtaining report during shift change and prioritize my day, admitting and assessing patients, and obtaining a complete history and physical from the patient, obtaining medication orders from the physician, administering medications according to the physician's orders and monitoring the patient's vital signs. Recording any change in the patient's condition in the patient record and reporting any changes to the physician. Patient education and teaching related to substance abuse, discharge planning with the patient.
Brookdale, Homewood of Naples
Naples, Florida
Assistant Director of Nursing
September 2006 – September 2008
Responsibilities included: Supervising resident care givers, hiring, training and coaching associates, going out into the community to perform assessments on potential residents, completing resident service plans with levels of care, meeting with care givers to discuss any changes in care given to the residents to assure team is meeting the needs of all residents. Assisting the director of nursing in assuring that the community remains in compliance with state regulations and preparing for state surveys. Obtaining orders from the physician and transcribing the orders into the medication observation record, auditing the medication records and medication carts.
Mercy General Hospital
Muskegon, Michigan
PCT - Medical Surgical Unit
September 2002 – April 2005
Responsibilities included assisting patients with bathing, taking vital signs, escorting patients to procedures within the hospital, assisting patients with activities of daily livings.
Education
Jacksonville University
Bachelor of Nursing
2015-Currently Enrolled
Associates Degree in Nursing
Jersey College of Nursing
Tampa Florida
May 20, 2015
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